T1no Dispute

@Turpani Hey, no ones stopping you from reporting me. Just out of respect you don't post *Private* chat logs in a public viewing thread for everyone to see hence why they were privately messaged to begin with or else I'd simply be posting here. It doesn't matter if the information was private or not. You can maybe quote the main points from the chat logs but copy pasting it from the beginning of our conversation to the end is why they were removed by Chloe. I clearly told you that you can forward it or privately message a moderator handling our report. Anyways when you got the account it was un-verified meaning that there was no email attached to the account when it had been created and you were the first to link an email to it. (You confirmed this via Skype) Now when the account got "Recovered" or "Stolen" why did you not get an email telling you about these changes occurring? Not claiming you did this but its a possibility that you had recovered it your self and deleted all the emails for me to refund you the ~150 Euros that you had spent on RP.

 

[Turpani]

Hey just a quick update.

We made a recorvery appeal with T1N0 so this is going forward.
Hoping for fast reply from riot.

@T1N0 @Chloe

 

[Turpani]

Update @Chloe
Can't get account back with information i do own.
Missing creation details and appeal is denided.

What we can do next?
I have got told that only owner of the site has the creation details.

However i can't believe he has recorveryed the account?
I can't recorvery the account without creation info so i'm pretty sure someone who has the creation info have recorveryed the account

 

[Turpani]

@Turpani Hey, no ones stopping you from reporting me. Just out of respect you don't post *Private* chat logs in a public viewing thread for everyone to see hence why they were privately messaged to begin with or else I'd simply be posting here. It doesn't matter if the information was private or not. You can maybe quote the main points from the chat logs but copy pasting it from the beginning of our conversation to the end is why they were removed by Chloe. I clearly told you that you can forward it or privately message a moderator handling our report. Anyways when you got the account it was un-verified meaning that there was no email attached to the account when it had been created and you were the first to link an email to it. (You confirmed this via Skype) Now when the account got "Recovered" or "Stolen" why did you not get an email telling you about these changes occurring? Not claiming you did this but its a possibility that you had recovered it your self and deleted all the emails for me to refund you the ~150 Euros that you had spent on RP.

And answer for this (answered on skype to t1n0 already)

If the account were stolen i would have email of the changes. However the account is recorveryed and thats why i got no notification of anything

And also this proofs that i'm not able to recorvery the account.

We did put every info we had with t1n0 and still denided.

 

[Turpani]

Update:

Got creation info from unrankedsmurfs.com

Added them to the account appeal and its still denided.

There is 2 reasons for that 1. Its either fake 2. The original owner of the account has recorveryed it and they have marked him as owner

 

[Turpani]

T1no Dispute
No one is replying or trying to help there ^

Now i'm trying to keep this easier and more clear to read.

So 23th october i bought a league of legends account from " unrankedsmurfs.com "

I bought around 160 euros worth of rp and played over 250? games
Suddenly about a month later the account gets recorveryed. I do contact tino directly and open a report.

Tino tells me to wait few days to him look at the case (however he does nothing from what i know)
^ This is yesterday

Today we made an appeal with Tino.
Tino saw every detail i did put on the appeal. The appeal got denided (I should have the first email ever on the account, first rp purchases, refunds etc) However can't get it back.

Tino told me yesterday it would take few days to him get the creation details of the account (they were not given upon purchase)

I feel like this is just bullshit as if you are working on such a big site it will not take few days to look at storage of the accounts creation details.

However today i managed to get the creation info from unrankedsmurfs.com support.

Added the creation info to the appeal (tino also saw this) Appeal still got denided.

This should already prove that i'm not able to recorvery the account and i were not the one that did recorvery it as tino thinked at the start.

Only reason i think that might be reason i can't get the account back with (creation info, first purchases, refunds, 10 rp purchases) + alot more is that either 1. The creation info is totally bullshit and fake or 2. The account is recorveryed by the creator of the account.

And if the account is recorveryed by creator of the account i don't think you should advertise your accounts as secure and safe.

However Tino has tos of something that they replace account if it gets banned or something.

I have not got the account banned, sold it or anything.

I feel totally scammed here. If a fucking worker of yours recorveryes account that you sell on your site then you should have this on tos: " WE MIGHT RECORVERY THE ACCOUNT BACK BUT DONT WORRY WE WILL REPLACE THE ACCOUNT "

Which i can't find from their tos.

This is pretty much unfair that someone that created a account and their site is selling is recorveryed.

Any additional info can be given or pictures of skype convos. This is not normal situation as its 100% proven that they sell accounts that can be recorveryed by the account makers.

Opinions are more than welcome

 

[Turpani]

Shut up and someone will handle it. If you want to talk to a mod hop on discord

Yeah for sure will do.

Couple days and nothing a reply of " tino could you explain "

The thing is that if i were more trusted than tino this would be solved already.

 

[Turpani]

Terms and Conditions at UnrankedSmurfs and from their tos i'm either dumb as fuck or then there is no mention of risks accounts being recorveryed.

Which i got couple times told by tino that there is tos of accounts might be recorveryed
So once again bullshit on me

" 0.05% chance they are recoverable, I just asked the official owner who had told me that if you agreed to the TOS its not our fault and we owe u nothing, all we can do is provide you with a new account or a refund for the account. "

Yeah their site indeed does not owe me anything as i've agreed their tos.

Fun how there is no single word of that accounts may be recorveryed and no refunds are given

 

[Sj]

Terms and Conditions at UnrankedSmurfs and from their tos i'm either dumb as fuck or then there is no mention of risks accounts being recorveryed.

Which i got couple times told by tino that there is tos of accounts might be recorveryed
So once again bullshit on me

" 0.05% chance they are recoverable, I just asked the official owner who had told me that if you agreed to the TOS its not our fault and we owe u nothing, all we can do is provide you with a new account or a refund for the account. "

Yeah their site indeed does not owe me anything as i've agreed their tos.

Fun how there is no single word of that accounts may be recorveryed and no refunds are given

Did you agree to the TOS in writing because I feel like people selling accounts for different games still don't take this rule into consideration and just think that if the page says "you automatically agree" then they won't have any issues

• All game account sales and services (including skilling/questing services) must include prominent and well displayed information on whether or not botting was/is used in the account/service. Further, all account sales must define an explicit refund and returns policy that the seller must ensure the buyer has read, understands and has agreed to (in writing) before the sale goes ahead. Failure to comply with this rule may result in disputes being awarded automatically to buyers.

Their TOS also only states about banned accounts not if an account is recovered/a buyer needs help accessing it again.

Just something to consider Again, posting here as people miss it

Also posting Chloe's post as t1n0 seems to have completely ignored what she asked him to do, delaying the report https://www.sythe.org/posts/28294783/

 

[Turpani]

Did you agree to the TOS in writing because I feel like people selling accounts for different games still don't take this rule into consideration and just think that if the page says "you automatically agree" then they won't have any issues


Their TOS also only states about banned accounts not if an account is recovered/a buyer needs help accessing it again.

Just something to consider Again, posting here as people miss it

Also posting Chloe's post as t1n0 seems to have completely ignored what she asked him to do, delaying the report https://www.sythe.org/posts/28294783/

Thx and by writing do you mean that have i typed something like " i agree " I have not.

I have agreed their tos tho and there is no single word of accounts being recorveryed.
However from what i know if you sell a lets say runescape account? The account gets recorveryed. You have to refund either the account or money someone spent to buy it, right?

So having a same tos as their site and then selling account would mean that the runescape account can be recorveryed and no refunds have to be given

Which is not the way it works from what i know

 

@T1N0 Are you able to give any insight here? Or recover the account for him?
We all understand T1N0 isn't trying to scam and if it's delayed longer than possible he will be banned, it doesn't matter donor or not, but there's no point in banning him/giving him a DNT for now since he is trying his best to resolve it and there is only 1 report on him.

 

[Turpani]

@T1N0 Are you able to give any insight here? Or recover the account for him?
We all understand T1N0 isn't trying to scam and if it's delayed longer than possible he will be banned, it doesn't matter donor or not, but there's no point in banning him/giving him a DNT for now since he is trying his best to resolve it and there is only 1 report on him.

Understand that i do not want him either dnt'd.

However i got scammed by the account creator & mind telling me what he has done? Other than told me to recorvery account and telling lies

Nothing here is going to happen if you don't tell what next.

I bet hes able to recorvery the account if i'm not with every detail you can pretty much have. They have marked the account creator who has recorveryed the account as owner.

We both were waiting for a mods reply here since done pretty much everything we can.

I'm not sure have you read a single word i have posted here but w/e

 

[Turpani]

Also found a little note of the " recorvery details " i got sent.

First the email they told does not exist. The creation ip is on france and still they say creation country is new york

Might be vpn or then just once again 100% bullshit

 

[Turpani]

This is hilarious already
Can someone please look at this?
@Gen @King

 

This is hilarious already
Can someone please look at this?
@Gen @King

the staff do have lives and other things to attend to, be patient and stop spamming the thread as it isn’t having you seen to quicker.

 

[Turpani]

the staff do have lives and other things to attend to, be patient and stop spamming the thread as it isn’t having you seen to quicker.

The thing is that half of the staff have read this. No shits just given and this will be open a week later.

 

The thing is that half of the staff have read this. No shits just given and this will be open a week later.

chances are as I say they are busy or looking into things, if they aren’t replying there is a reason. Be patient or they will end up just locking the thread.

 

@Chloe @Turpani Hey we attempted to recover the account twice which failed both times, I'll gladly provide him with a coupon code which can purchase him a brand new account unless he thinks that will be recovered as well so in that case I can refund him the value of the coupon code. Account recoveries are 0.05%, and this guy was unfortunate enough to be one of them. Regarding the loss of his ~150 Euro, he can get that back by opening up a dispute on Paypal and letting them know he was banned. (Based off previous ban issues this has always worked for others) He was also upset that his account had "High MMR" (Match Making Rating) so to replace the loss of that I can personally Boost/Climb him back to his current Division.

Spoiler

From our TOS: "Riot Points spent on accounts that are subsequently banned will not be refunded under any circumstances, even if a new account is awarded"

Accounts are safe, only 1 bad review from 2.1k + reviews.
Reviews: Unranked smurfs Reviews - Read 2,133 Genuine Customer Reviews | www.unrankedsmurfs.com

 

[Turpani]

Stop

@Chloe @Turpani Hey we attempted to recover the account twice which failed both times, I'll gladly provide him with a coupon code which can purchase him a brand new account unless he thinks that will be recovered as well so in that case I can refund him the value of the coupon code. Account recoveries are 0.05%, and this guy was unfortunate enough to be one of them. Regarding the loss of his ~150 Euro, he can get that back by opening up a dispute on Paypal and letting them know he was banned. (Based off previous ban issues this has always worked for others) He was also upset that his account had "High MMR" (Match Making Rating) so to replace the loss of that I can personally Boost/Climb him back to his current Division.

Spoiler

From our TOS: "Riot Points spent on accounts that are subsequently banned will not be refunded under any circumstances, even if a new account is awarded"

Accounts are safe, only 1 bad review from 2.1k + reviews.
Reviews: Unranked smurfs Reviews - Read 2,133 Genuine Customer Reviews | www.unrankedsmurfs.com

You my friend are a joke.
1. Like said 100 times i have not used paypal to buy any riot points and if i were i would still not chargeback anything because of your mistakes.
2. You have lied me many times that you have tos of accounts risk of being recorveryed. However there is no such a tos.
3. Riot Points spent on accounts that are subsequently banned will not be refunded under any circumstances, even if a new account is awarded" Is the account banned? No its not its recorveryed by your workers.
4. Look at our shit reviews! Well i can tell you that no1 puts a bad review to your shit system if they feel scammed. I have not done that and i bet 80% of people would not do that.
5. Where does your 0.05% chance of recorvery come from? Because there is no reviews of it? Sadly that does not mean this is the first time.

Your such a shit person and fucking liar.

" Hey we attempted to recorvery " No you have not done anything to help me.
I did the recorveryes and i did everything pretty much what you have done in past days is couple replys.

So what about sucking my dick and taking
responsibility of your mistakes.

Why the fuck you sell accounts if they get recorveryed by account creators.
Tell me that and also tell me what you have done in the past days to fix this situation?

Also for the lies you told me. Feel free to show me rule of there is risk accounts being recorveryed.

No i won't take any account from you and i won't take paypal from you either. Its chargebacked just like the accounts are recorvered.

You should not take account suppliers that are not trusted enough to not recorvery accounts or then atleast mention it somewhere and add a tos " We might recorvery your account but dw u get another! "

You want me to post our full conversation here so everyone can see how such a bullshit liar you are and that you have done nothing to fix the case

I really hope the 1.7k thread views helped people to find out how scumbag you are and how untrusted your site is.

You have workers recorverying accounts thats a joke


Also mind telling me this. I have sold couple of runescape accounts. I have no tos about recorveryes just like you don't.

Does this mean i can recorvery the accounts and i don't have to refund what they've put on the account if they can proof this?

Also i'm not going to waste a second playing a game with a liar and scumbag.

 

[Biofighter]

Chiming in (infract away if you must Chloe).

@Turpani Disregard what T1no is saying about his T.O.S, Sythe TOS > Any Website's TOS who function on Sythe, although I don't know if precedent is set for a league account, when an RS account is no longer avail for a customer and the customer has provided proof of funds on the account (which you have). Then the Scammer/person who is unable to recover is liable for the account value AND wealth on it. I would hope that staff would follow this ruling for a league account.


P.S I wouldn't go running around screaming you were high elo at silver 2....