SVU - Matthew contact failed

Hate to have to bring it to a post, but there's really nobody else that can help but Matt.

I paid twice, because the first time it didn't work and I cbf to open PP and see if it had charged. Second time it still didn't work.

It's been over two weeks, with two pm's sent.

Not upset, nor do I care about the money. If possible, add the other 5 to my donations.

I know he's busy, but please direct him to this whenever you can.

Browser - Chrome

 

[Moes]

I am also trying to contact Matthew.
He does not respond.

 

Will forward

 

1week unresolved bump.

 

[Moes]

Matthew still didn't respond to my pm either. Ive already repeated the pm to him twice because it's important.

 

Bumping wont make anything any faster, I've PM'd him as well :c

 

But it should get something noticed? I know he's been around for awhile, but that's not how staff works. I respect everything he's done, but no activity shouldn't keep you as the 2nd head spot on a huge forum.

 

Hi, sorry for the delays, I've been quite consumed with work and family visiting... Not trying to make excuses, that's just what's been going on.

Blade Bro4-
I've looked into this and it looks like your PayPal transactions got processed incorrectly. I see both payments and I see two SytheVerified records. I cleared out one of the SytheVerified records. When you go to the SVU page, it should say that you've paid and need to verify your phone. It'll ask for a phone number and then send you a pin. It probably wouldn't do that while you had two SVU records since that's not supposed to happen. Give it a try and let me know what happens. As for your second $5 payment... I've converted it to a donation for you.

Moes6223-
I've changed the status of that donation for you.

 

Thanks, everything now working correctly.