I suggest that every member who requests help on their appeal for their account that was banned for botting gets a small infraction. I think this would be an appropriate action for this because they are botting at their own risk.
I disagree, simply because you're in a community meant for cheating - they aren't blaming people, but they're looking for help. There's not a whole lot of harm in hoping for some help, so long as they aren't spamming or complaining.