need 2fa removed please

hey, I cant get access to my sythe account because of 2fa on old phone'

• Registered email: [redacted] (still use it)
• Previous ISP/Log in locations: login locations is only from [redacted]
• Recovery phone number : [redacted]
• Skype/Discord used in the past or present: [redacted] DreamQzz#6210 (discord)
• If your registered birthday is your actual birthday, please provide proof of this in the form of an ID.
• If your registered email contains your real name, please provide proof of this in the form of an ID.

my id here :[redacted]

 

Hey ananfaw,

I've disabled 2fa on your account. Be sure to re-enable 2fa on your account and keep the long code somewhere safe in case you find yourself locked out again - you can use this code once as a 2fa code entry so that you can log in and manually disable it yourself.