``zach 2fa

i did a wipe on my hard drive and i guess i didn't save my 2fa

anything anyone can do to help?

 

Hello ``zack,

First off, if you saved it, enter your long 2FA backup code that you were prompted to keep when setting up 2FA where you would normally enter your short codes.

When requesting a 2FA removal, please note the administrative team needs proof of two or more of the following things:

• Post from a home IP
• Recovery phone number*
• Current email address
• Skype/Discord used in the past or present**
• If you have donated directly through PayPal;
  • Transaction date and amount
  • PayPal email

NOTES:
*Registering 2FA to your account does not automatically add your number as a recovery phone number, you would have needed to add this manually in your Account Settings.

**Third party account access (such as email and Skype/Discord) are not substantial verification methods - the whole point of registering 2FA to your account is to have EXTRA security past regular recovery methods.

Failure to provide aforementioned details when requesting 2FA removal may result in a delay.

If you cannot provide what is required, then you MUST prove without a reasonable doubt that you are the true owner of your account. If you are unable to do this, your 2FA will NOT be removed.

 

irst off, if you saved it, enter your long 2FA backup code that you were prompted to keep when setting up 2FA where you would normally enter your short codes.

When requesting a 2FA removal, please note the administrative team needs proof of two or more of the following things:

• Post from a home IP
  
• Recovery phone number* [redacted]
  
• Current email address [redacted]
  
• Skype/Discord used in the past or present** skype:[redacted]/discord:``zach#2425
  
• If you have donated directly through PayPal; never donated
  • Transaction date and amount
  • PayPal email

NOTES:
*Registering 2FA to your account does not automatically add your number as a recovery phone number, you would have needed to add this manually in your Account Settings.

**Third party account access (such as email and Skype/Discord) are not substantial verification methods - the whole point of registering 2FA to your account is to have EXTRA security past regular recovery methods.

Failure to provide aforementioned details when requesting 2FA removal may result in a delay.

If you cannot provide what is required, then you MUST prove without a reasonable doubt that you are the true owner of your account. If you are unable to do this, your 2FA will NOT be removed.

 

Hey there,

Unfortunately your account has little to information registered so i'll have to ask you some more questions.

If your email contains your name, are you able to provide an ID to match it? Do you still have access to the registered email? Perhaps your ID also matches the geolocation of the accounts logged IPs? What were some of your previous ISPs?

 

@z4ck18

 

(removed) - photo id
i still have the registered email,
aside from (removed), the only other ISP i wouldve ever used wouldve been (removed) 5+ years ago

 

I can disable your 2fa however first we need to change your username. Since Sythe moved to XF, I cannot manually save your account settings when you have special characters in your name (the two ` at the beginning). Please give me a similar name to change your account to - both Zach & Zack are taken.

 

@z4ck18

 

No response.