My story in short:
Basically, I bought a 1 week iBot key from rscheata.net for $5. It said it would take up to 15 minutes (I used paypal) for the auth to arrive in my email inbox.
Nearly an hour later and the auth still hadn't arrived, so I e-mailed them asking what I should do. Another 2 hours went by and I still hadn't got the key and I hadn't got an email reply.
So then I did something foolish. I opened a dispute regarding the payment on paypal, asking for them to send me a key or refund me. 7 Hours after purchasing, they finally emailed the key. I was about to close the dispute, then I found that the key had been disabled. I refreshed my email inbox to find a new email saying the key had been disabled, they had refunded my payment and I am now blacklisted from the site.
But, they never did refund me. The dispute is still open and the auth key is still banned. I emailed them about 7-8 hours ago, but I am yet to hear back from them.
So, what do I do? Do I escalate the paypal claim, get a refund and buy from elsewhere? Or should I wait for a response? I get the feeling I'm not going to get one.
Thanks.
Basically, I bought a 1 week iBot key from rscheata.net for $5. It said it would take up to 15 minutes (I used paypal) for the auth to arrive in my email inbox.
Nearly an hour later and the auth still hadn't arrived, so I e-mailed them asking what I should do. Another 2 hours went by and I still hadn't got the key and I hadn't got an email reply.
So then I did something foolish. I opened a dispute regarding the payment on paypal, asking for them to send me a key or refund me. 7 Hours after purchasing, they finally emailed the key. I was about to close the dispute, then I found that the key had been disabled. I refreshed my email inbox to find a new email saying the key had been disabled, they had refunded my payment and I am now blacklisted from the site.
But, they never did refund me. The dispute is still open and the auth key is still banned. I emailed them about 7-8 hours ago, but I am yet to hear back from them.
So, what do I do? Do I escalate the paypal claim, get a refund and buy from elsewhere? Or should I wait for a response? I get the feeling I'm not going to get one.
Thanks.
