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RS email?

Discussion in 'Market Discussion' started by Impulsive, May 14, 2017.

  1. Impulsive

    Impulsive Newcomer

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    RS email?

    Hello everyone, so I logged on 07 and I found out that my email (rs account) needs to be verified which I don't have the phone number anymore. I tried sending them my previous passwords etc and no solution. What should I do? All I need is, try to verify the email so I can change the phone number etc.
     
  2. BeepBeep

    BeepBeep Member

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    RS email?

    Could you please clarify? You contacted Jagex or Outlook? Do you have access to the email?
     
  3. Impulsive

    Impulsive Newcomer

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    RS email?

    I contacted outlook I have nothing to do with Jagex, and yeah I have the access of email but it doesn't let me access further because they're asking me for the verification which isn't possible since I don't have the access of the phone number used into my email. Do you get it now? If not, I'll show pictures
     
  4. BeepBeep

    BeepBeep Member

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    RS email?

    Yeah that makes sense. Umm your best bet is to contact Jagex and explain the issue to them so they could remove the email that is currently linked to it.
     
  5. Impulsive

    Impulsive Newcomer

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    RS email?

    Thank you so much, appreciate it. Can you link me if you don't mind? I have never had such situation before
     
  6. Impulsive

    Impulsive Newcomer

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    RS email?

    Your email is old/inaccessible

    damn.
     
  7. BeepBeep

    BeepBeep Member

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    RS email?

    They post that shit so people don't waste their time. Just ring them up and be like I lost my phone to my email and shit and there is literally nothing I can do. They usually send a verification email to the old one and if there isn't a response within 2-3 weeks they just reset the email on the account.
     
  8. Impulsive

    Impulsive Newcomer

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    RS email?

    Thanks so much, appreciate it. :)
     
  9. Perfection X

    Perfection X Newcomer
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    RS email?

    I suggest you post this on reddit rather than a rwt website, jagex staff will contact you asap. I recovered an account through reddit successfully
     
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