Question reguarding the proper way to post this..

It inst technically a voucher...So where would I post a review of a negative experience from a service on sythe?

here is the post.... WHAT DO ???


To whom it may concern. MODS I would just like to share this HONEST encounter I had today with this service. It is unbelievable that this took place, and I simply can't comprehend why I was treated this way. This is not a SPAM post or a FLAME. This is 100% a review of the service I was " ALMOST PROVIDED". People are allowed to offer service, and have vouches. How about reviews of personable skills, and service? I can't see how this would break any rules.

( I changed My personal information. Since personal privacy, and the threat of scams ENDLESS I can see how it is wrong to approach a situation with caution. ) 9 Digits and my E-mail Address can put me into debt for EVER... I can't see how I am wrong for questioning an extra step.


This is an actual chat, that took place today 5/1/2015
It will take a minute or two to read...but it is 100% truthful.




Alex
Your receipt number for this payment is: 0000-000-000-0--0-0.

delivery.

Chat started
RSG Max joined the chat

RSG Max
Hello! This is Max speaking, how may I help you today?
Alex
looking to pick up =)


RSG Max
4m 07?
Alex
yes


RSG Max
Please forward you email you received from paypal to rs**********.com
Alex
unless u want to give me more


RSG Max
lol
Alex
why would i forward?


RSG Max
We require our customers to forward the email they received from Paypal to our email

To prove that it's you that ordered it
Alex
I didnt have to last time...this is second time buying from you... Now that im unconfortable give me a second to think about this.

- This is where I get totally LOST...all the sudden I am an enemy and they come out like RIOT police SHOOTING AT ME!!!!!!

RSG Max
All you have to do is forward the email to [email protected]
Alex
My concern being, its my second time. Why this time is there more steps.

Why is the service different from last time... It is odd.


RSG Max
You have to forward the email to prove ownership
Alex
You sent a payment of $10.00 USD to XION Holdings Group, LLC.

May 1, 2015 11:21:55 PDT
Receipt No:000-0000-0000-00-00


RSG Max
You have to forward that to [email protected]
Alex
Your clearly not following or care about the issue at hand.

Customer Support joined the chat

Customer Support
hey i'm the owner

It's just an antifraud procedure we make all customers take

it proves ownership of your paypal

the more you spend, the more verification procedures we must do

it's nothing personal agains you

it's something we do for EVERYONE

and every site does it

like if you spend 100$ today we'd be either calling you or asking for ID

but since the amount is lower we don't need to
Alex
So, since i checked out using credit card...not paypal how would verifying an email i didnt provide directly to you help. Again, Its my second time buying and from 5-10 $ you require this much extra work?


Customer Support
it will literally take 1 second

do you have access to your email ?

**************@gmail.com
Alex
Im logged into it...


Customer Support
did you not get a receipt from paypal?
Alex
my issue is the inconsistency of the service. I agree had i spent 100$+ on virtual goods the steps would be necessary.

I will forward it, but it makes me un easy about working with your site again.


---- So boom I agree to do what you asked....Then you the OWNER respond like this?

Customer Support
Lmao

just because we want to protect ourselves

you are getting all worked up?

last time the amount wa small

so as a courtesy

we just didn't make you do anything

it saved you time

but i guess in the future we're going to make everyone do all the verification steps

regardless of the amount

since some people think being nice = inconsistency


Alex
Refund me. I wont be "Comer After" over spending my hard earned money. My issue was bringing up the in consistency of who you employ. Was not to offend. But now that you took it upon yourself to offend me, and my concerns... please do send my "Small amount" back.


Customer Support
will do

refunded, no go get offended at outher sites for asking your name

Alex
None of that was the issue


Customer Support
yes it was

Alex
Your still not followiong


Customer Support
you're a paranoid little kid

who thinks

forwarding an email

= hack attempt

we explained clearly

why we needed it

and you still

Alex
Actually im a 24 year combat veteran who knows when someone isnt worth dealing with.


Customer Support
said no

Alex
I also know the world is full of people who steal


Customer Support
okay?

we already have your moeny

so we wanted to make sure

you dont steal from us?

Alex
I simply braught up the fact there was inconsistancy

and u got offended like a child


Customer Support
what?

we simply asked you to forward it

and you kept on refusing

Alex
No


Customer Support
= uwot

Alex
I even said I will forward it


Customer Support
you're being the unreasonable one here

but you didnt';

Alex
and u continued to offend me


Customer Support
you cannot justify anything

Alex
so i requested a refund


Customer Support
if i wanted to ask you more

i can

don't question a business's practices

Alex
Wow, just wow.


Customer Support
lmao

Alex
Sythe will enjoy this, from the "Owner"

--- ( SO apparently this guy who OWNS this website states that SYTHE deletes things like this. Let see if he is right. Personally I think the community DESERVES to know things like this. )


Customer Support
it's not my job to deal with your paranoid thoughts

ya

and it'll get deleted

for spam

so go ahead

i've done hundreds of thousands

and you're one of the problem customers

it's a liberating thing

Alex
So, once again. I simply braught up the fact, I was taking extra steps. " Had you started out with, an incling of business class" i would have completed the transaction

I had no issue


Customer Support
yes you did

Alex
wow


Customer Support
do you want me to copy paste

what you said?

Alex
you even LMAO at your customers man


Customer Support
yeah

that's something i can do

if i want

that's the perk


Alex
You;; get ahead in life. enjoy your karma m8.


Customer Support
you're no longer a customer

lmao

i have thousands of happy customers

what do you say about that?

Alex
I WAS ONE


Customer Support
and then

you became a problem customer

you're prolly the type

Alex
I asked a QUESTION


Customer Support
to ask for the manager

and complaion

and we gave you

Alex
and u got on here shooting at me


Customer Support
multiple

explanations

and you still

Alex
no

u gave the same link


Customer Support
kept saying stuff like "thats not the issue at the hand"

Alex
and copy pasted answer

4 times

never once answerd thwe qquestion

then when u did


Customer Support
what?

Alex
i sasid


Customer Support
we told you

Alex
id send the email


Customer Support
it's for security purposes

end of story

what else

is there to explain

Alex
So when u finally ACTUALLY answerd the question... i agree

and then u shoot at me again

do you think, or just react


Customer Support
i didn't

read this

one sec

before you type another sentence

Alex
look at you


Customer Support
please read what i wrote

Alex
your this worked up

u stopped your day

to yell

at a stranger


Customer Support
cuz its fun

Alex
who wanted to pay u


Customer Support
and it shows

that unreasonable customers

sometimes

wont get what they want

if everyone bends to your will

and say nah man it's okay

we can alter our practices for you

then you'rll continue doing it

Alex
i didnt request anything more then an explanation


Customer Support
but if i call you out

for it

maybe you won't cause another business stress in the future

hey i'm the owner
It's just an antifraud procedure we make all customers take
it proves ownership of your paypal
the more you spend, the more verification procedures we must do
it's nothing personal agains you
it's something we do for EVERYONE
and every site does it

that's what i said

and immediately after saying that

you said this:

Alex
Your not the first site ive purchase from

played 11 years m8


Customer Support
yes

Alex
I appreciate your arrogance and rage


Customer Support
and did other sites call you?

Alex
maybe go stretch

yes


Customer Support
then whats your deal here

how is that less work

Alex
you


Customer Support
than simplypresing a button

Alex
your attitude

you came in blazing

and shooting


Customer Support
did i?

Alex
its pathetic

goodvye


Customer Support
cya

paranoid idiot

go complain elsewhere
Chat ended


He then attempted to FORCE close the chat system on my end. Luckily I had already copied this down. I don't understand. At Many points I agree with him, and attempt to move ahead. People deserve to know who they are dealing with.



What is even more sad about this encounter....


I used to like the guy.

 

Uhh, from what I can see, it's clearly you who is causing a fuss over nothing.
When the owner entered the chat, literally the first thing he said was an explanation to your obvious question.

This whole chat is basically you trying to provoke a busy goldseller.
It wouldn't surprise me if this review would get deleted for spam.

 

Lost me there.

I clearly was having an issue with the difference in my service. My question was regarding that. When he finally explains its a change based on the amount you SPEND... I agree to sendd the email. I was then LAUGHED at for being cautious. That isn't business, not on any planet. I asked a question... I was attacked. I agree reluctantly after accepting his explanation, and then the abuse continued. I even state I meant not to offend, simply get an answer for why my service differed from one time to the next.... Not about their protocols. I have had to do a TEXT.Email.Phone call and a fax before for RS sales, this transaction was small small beans.

So my confusion being, a 5$ increase...needs extra steps of security. But no where was this listed. In fact he chose to shoot first...then ask questions...then even attempted to cover it by removing me from the chat.

I still don't see how I provoked him...look at my post history... I am 100% avoiding behavior like this... HENCE THIS POST....

 

Is this the attitude of all the DONORS on this site... I even looked at buying from ZEDRS after this. Clearly I wont be.

Because you flaunt money doesn't mean your not accountable for who you are and what you've done. I wish I got to live a poshy life where I wasn't taught accountability and respect. Unfortunately I worked hard for what money I have, and will continue to do so. I was taught accountability and will bring such types into the open because it is RIGHT.

I joined my countries armed forces a differnt hopefilled person... After being deployed and engaging in combat. I know now that people such as the guy I encountered today deserve NOTHING of what they have, They wouldn't know what to do if the real world hit them for even one day.

I hope to bring an honest aspect back to this forum... once a long time ago I knew sythe as a different site.

 

They explained what their procedure was, and I don't blame them for having that procedure. You could've just said "I don't like this procedure, refund me" as soon as you disagreed with it, but you continued to argue your opinion which wouldn't change anything.

Anyway, on topic, if you disagree with their procedure you're more than welcome to say so.