[Pending] resolve

Scammer's profile link: Iron Services

Amount scammed: 160

Discord ID + Unique Discord ID: ironservices + 958766016018665474

Proof that it's their Discord: https://i.imgur.com/fEhSbtx.gif

Explanation of the trade: I was buying a HCIM B glove with 70 slayer completed with Herb runs/ Gaint seaweed/ birdhouses done at least 4 times a day

How they scammed: Their worker died on the account prematurely and now refuses to refund me

Other relevant trade screenshots:

https://i.imgur.com/gPYrmrJ.png
[Redacted]

 

So let me summarize everything that has been going on:

I went to @Iron Services back at the end of November 25th of last year to create a custom account for me. I have never had such a hard time with a service provider before.

STRIKE 1:
First he and his workers took a month and a half to complete wintertodt.
I wanted them to stop just before 99 as well as complete at least 60 crates solo while the rest could be completed on a mass world so they could get resources for the build. They ended up doing 38 crates solo and the rest on a mass. I do not have a screen shot of this as they asked me if they could open the rest in which I agreed... @Iron Services can attest to this or doesn't have to idc at this point.

STRIKE 2:
Next, the road to b gloves wasn't that bad. I specifically asked them to gain combat exp through slayer as my goal for the account was 99 slayer untrimmed to which they agreed as seen in screenshots. However, I found that the worker was at sand crabs multiple times gaining exp in melees. At this point I should have just shut the order down as they have shown nothing but disregard for the account and the specific rules I set in place for the order.

STRIKE 3:
Finally, what was worked into the price originally the worker was supposed to do daily herb/giantseaweed/birdhouse runs, initially 4 times a day which turned into 5 times a day after it took them a month and a half to complete wintertodt. Again the worker showed complete disregard for this as the worker probably did 3 runs in total. Even though I collected seeds from master farm as well as spores from fossil island. I also made ultra compost for the herb runs. All the worker needed to do was just complete the runs. I ended up doing like 30-40 runs my self...

YOU ARE OUTTA HERE:
I have just had a horrible experience with the service provider and now since his worker has died he refuses to refund me and now has the balls to request that I pay additional money for his shitty services. Not only this, but he also has the balls to claim that the death was server end when we all know that these services pile on jobs on top of each other and evidence throughout this ordeal has shown lackluster performance. I truly believe the worker wasn't paying attention, they either had to many jobs at once or just negligent with the account. The account has 40 slayer and the monsters being killed at that level need a long time to kill an account. I know that both parties have no way of showing concrete proof but the fact of the matter is I ordered a HCIM b glove with 70 slayer with combat states gained through slayer (minus quest rewards of course).

@Iron Services has shown that he is a horrible service owner who doesn't have a handle on his workers as they do what ever they feel like regardless of the rules the buyer set in place.

I just noticed the TWC that was placed after our deal. It seems like I wasn't the only buyer who has had a problem with his services.

 

I also just noticed they also took control of the account, changed the password and everything. What a pos hahahahahahah. Takes control of the account while asking me to pay additional money for a remake.. You can't make this shit up..

EDIT: Spoke to @Iron Services and he said he didn't touch the account, so that means his worker did?? Stay tuned to find out..

 

What's your side of the story @Iron Services

 

This can be understood as the first part of the job, in which we were only required to do the BG and the FM, and after that we would start the slayer for a cost of $80 and with the condition that we would do 4 herb runs/ seaweed (this while we were making the slayer! not while we were making BG) despite this the client pushed for it to be done like this, the fact is that to finish BG we only needed the final battle of RFD to be completed and the reason is that it was I needed a higher level of mele to be able to do it without dying, at that time we started with the slayer training in order to complete the remaining levels to be able to obtain the BG and after obtaining about 30 or 35k xp in slayer due to an error in the server or some kind of lag the account was dragged from its safespot and left vulnerable during that period, when the connection was restored the account was in the offices of death
With this said, despite the fact that the client broke up with our TOS several times and despite that we tried to be kind to him in our dealings (despite the fact that he tried to take advantage at every moment) we cannot be responsible for this death since We treat the account with the greatest possible care and during slayer training there is always a latent risk of losing status, we will adhere to our TOS which the client accepted on several occasions before starting this, I can also give access to the ticket to the mod so that he can see what he needs

 

I don't want to say that here you are trying to aggravate the situation or take more advantage but this is a total lie and it seems to me that you are the one who changed the password

This is the moment in which the account died and according to these dates it is impossible for your statements to be true
https://cdn.discordapp.com/attachme...f511c55604f818aeae93193b8adf9400148e9c3413fb&

https://cdn.discordapp.com/attachme...8438b25ab754307fa0aebb8c49d2bd1cb99f76d054f8&

https://cdn.discordapp.com/attachme...51302eb8af9459f6654f3993e4481aa46bc4b8befc73&


last slayer level obtained
https://cdn.discordapp.com/attachme...66c5f8c280e7994491277832fb402952f28fc9cc0bda&

 

Anyway, let me know if you need any additional information/access to the ticket.

 

I'm sorry what did this prove other than the account died and 40 slayer was reached?If anything it paints a picture to look like the account died at the fire giants at the waterfall and the worker was negligent because there is a literal safespot. In which case you lied telling me that the worker lagged out. It is useless to me without HCIM status and thus I really don't care about it. I just wanted know how you had the balls to do that and then request additional payment thats all..

As for me logging on the account. I did but there was no TOS accepted that said I couldn't, there was also a point where you asked me to log on and fish for you until 65. Not only that, you also asked me to wait under water and collect spores!!!... After you had asked me to train and then some time later asked me not to login again. I complied after we agreed we would stop the herb/seaweed/birdhouse since your worker was being non compliant and lazy. So make sure you cover your bases before you try throw allegations at me.

https://i.imgur.com/38P0CU6.png

2/13 when he asked me to get 65 fishing AND wait underwater for spores.

imgur.com

02/28 first time he asked me not to log in. I haven't since 2/28 till the times of the death but never replied so he asked again on 3/1. I also want to point out, he says again which this was the first time asking me not to or even discussing me logging in since he asked me to fish on the account in the the first pic of this reply. I assume he asked me to stop logging in so I wouldn't watch over his worker who refused to what was asked.

As for starting with slayer being a reason why the acc shouldn't be refunded doesn't apply here since the order was a bglove with 70 slayer from scratch, That service was for one order. The only way that works (should work) is if I had given you an account that had b gloves and asked you to train to 70 slayer and you died.

People request for extra stuff on a hcim b glove account. For example hcim b glove with 85 mining or 83 hunter. Are you saying that if someone orders this. You complete b gloves but then die somehow during 85 mining or 83 hunter that the order isn't to be remade or refunded. Thats not how that works.

 

in fact there are and in fact if you accepted them

https://cdn.discordapp.com/attachme...36a41cb883ee888cead13f5b4c1aded9155646b0e8d1&

https://cdn.discordapp.com/attachme...868958ce07e1ceced3ab636ef94d038cd12fb88417a1&

and it is not something that is too easily overlooked to say that you did not see it since it is the first message you have when entering the server, and only if you accept them can you see the rest of the channels, even the one that allows you to open a ticket

and I make it clear again before opening the tickets

https://cdn.discordapp.com/attachme...0afcec36948a66a9a335faec6f2b1d30bff8ec38f8f3&

 

Okay I agree that there is TOS in the server but we didn't agree to them during the actual trade. We only agreed to the rules of the account to which you and your worker blatantly ignored for 3 months. And in your TOS it clearly says "unless agreed to". And you clearly agreed to it in the first picture of my reply before this one. You wanted me to get 65 fishing AND wait underwater for spores.

 

I never told you that I agreed with you logging in, I told you on many occasions not to do it, but since you weren't going to stop, I then decided to ask you to do something while you logged in, and you still didn't do it, after that I came back to repeat to you on a couple more occasions that you would stop doing it, and as always without success, it's not that I gave you permission, it's that you always ignored it.

 

what does that mean? Of course you accepted them, otherwise the work would not have started

 

Show proof of you asking me on multiple occasions?? You never mentioned anything about logging in until you asked me to fish and get spores?? I showed you plenty of proof.

 

you agreed not to log in but you still did it after the worker logged out and you got 34 to 53 farming in one night after we agreed that we would do it


https://cdn.discordapp.com/attachme...d9fe2e7ee4b743bfd1f3794c9e21289f5d979922a27b&
https://cdn.discordapp.com/attachme...a4eddb274264704f50f5c32392a0a22742191f540875&
https://cdn.discordapp.com/attachme...7367faa6f054c6aef33909cbd97ec81375e3bd90d17b&

and no, after that it never allowed you to access the account

 

Please substantiate and provide proof of the ToS being handled in conformity A Guide to Terms of Service (ToS) @Iron Services

 

what does that mean? Are you really reading the report and the screenshots that are being shown? The TOS and the way to accept them have been shown previously and with that you should know if they are being handled properly, but I will be happy to demonstrate it to you again, I hope you can take the time to see the message


proof that the client accepted the TOS under the guidelines of sythe number 1 and 2

Please read the Terms of Service Rules section TOS
Specifically section 1.2 says the following

• As a service provider, you must ask your customer to agree to your terms of service in writing.
  • 
    
  • However, requiring a customer to agree to your ToS before being granted access to a Discord server is valid.

https://cdn.discordapp.com/attachme...2bc07d86a0a18d06432e11526b00487428f7a62fca58&

This is what the server looks like before accepting the TOS (note that it is impossible to buy since for those who did not accept, the channel does not exist), after accepting the discord bot assigns you the customer role, with which you can see the rest of discord channels including the purchase channel

https://cdn.discordapp.com/attachme...896a4df4bd7afca2c7ae5f25633f8bb3ccd24b3d4189&

and this is what it looks like after accepting and obtaining the customer roll

Next point

• As a service provider, you must ask your customer to agree to your terms of service in writing.
  • Terms such as "By contacting me you automatically agree to my ToS" and "By opening a ticket you automatically agree to my ToS" are NOT upheld on Sythe. (This seems logical to me too and I have never used it)
  • You may also reference that a customer making a ticket agrees to your ToS by making a ticket, but this must be referenced within the channel that has the button to create a ticket.

https://cdn.discordapp.com/attachme...bd9e512a1e91be7cc4d9f2cf746449584ae1d0015cd1&

I think it looks big and clear enough to be overlooked.



Let me know if I'm missing anything to mention. @President

and as for my TOS submitted for this job, they are under sythe guidelines and are supported by variety of similar cases (the TOS of most service providers don't really differ much), please let me know if you have any doubt about what I just said

 

If I may make a point. He did tell me not to log in but I logged in to get farming to 50+ so he may open the wintertodt crates like he asked. It was against his ToS that I logged in but he was okay with it after the fact since he was able to make the job easier by gaining the resources from the crates (keep in mind these were 13500 point crates). He replied with a congratulations and a screenshot showing the account received 2 daxes. This is not something a service owner who was worried about ToS would respond with.

Furthermore, if the ToS really mattered to him at the moment he would have stopped the service completely right when the offense was committed and told his worker to not continue. It is his job to stop services immediately when the ToS was breached. It would be unfair of him to invoke his rights of stopping the service after the fact of the worker dying. Not to mention him literally giving me permission to log in and get 65 fishing and spores. The only reason he is running with the fact that I logged in, is becaused he believes this fact will get him out of refunding me. Therefore, I don't believe me logging in should affect the outcome of this case. His worker died due to negligence, and the death itself was in no way caused by me or me logging in.

imgur.com
https://i.imgur.com/4RQBt9r.png

The original deal was for a hcim b glove. In the screenshots you can see that he was the one to suggest slayer be added to the order. He also in no way stated that if the account died after achieving the b gloves (which were never achieved even if they were only one quest away) that the job would be over, no refunds. The job as a whole was for a hcim b glove with 70 slayer and there shouldn't be a way around that. I think that it is only fair that I be refunded the amount of 160$. If not I think you will set a precedence for future sales where the seller would be able to make up his own terms after the fact which isn't good practice, terms that weren't originally agreed upon. Do you think that if I knew that if the account died during the middle of services, the order wouldn't be redone or refunded, I would have continued with the order? No! It is difficult enough to keep a hcim alive during the quest for b gloves much less throughout 70 slayer.. Services that provide hcim from scratch accounts all understand the risks involved with accepting these kinds of requests.

Another point I would like to make is he didn't say I couldn't log in until right before the account died a full 21 days in between the first warning (dated: 2/09) and after the fact he gave me permission to enter the account (dated: 2/13). In which the second time I complied with and didn't log in again! (dated: 3/1; account died 03/03). His reasoning was that the account could face a ban because of the different IP's. If the account was banned. I would have taken full responsibility because the nature of the service stopping, was my fault. In this circumstance I should not be responsible for his worker dying. The fact that he was okay with me logging in for 21 days is bullshit now that he want's to use it as an excuse to not refund me.

I know I reiterate myself many times in these reply's but these points matter a lot to me.

 

Can you see it as a way to be kind? Even though I did not allow you to access the account on that occasion, you still did it and if we had canceled the service and refunded an amount that did not seem appropriate to you, it is evident that we would be here discussing the same issue.

I think it's good that we can finally agree on something.

You only paid for the BG, if you had paid for the BG+ slayer in the same operation then I would agree to refund you what is pending on the slayer ($80), but that was not the case and because we were forced to stop the training of mele to finish BG and we continue with the slayer then it could be considered that the BG were done in their entirety

Once again, I never gave you permission to log in, following Sythe's rules I had to leave in writing that I allowed you to log in at any time, which I never did and I made it clear on several occasions that I did not allow you to do so, even though you did not listen , and the fact that my TOS are canceled at this time would leave a precedent for future deals in which the server rules are of no use, even though they are well structured or follow the guidelines of the sythe rules, which It would be the same as leaving the rules to the discretion of the mods alone and there would be no solid basis for the regulation of the rules.

 

@President I also just made a discovery. I claimed that either he or his worker now has access to my account by means of applying an email and changing the password (the account had no email to begin with).

If you take a look at the last picture it shows that slayer level 40 was achieved. I claimed that I logged in when the account died after he told me about the death so I could confirm the death. The account was still inside deaths domain since the first time an account dies, you are teleported to deaths domain. That was the last time I was able to log in.

https://cdn.discordapp.com/attachme...66c5f8c280e7994491277832fb402952f28fc9cc0bda&

He has access to a pop up that shows that slayer level 40 was achieved. Take a look at these next two pictures...

https://i.imgur.com/epZBb9v.png
https://i.imgur.com/ediVlST.png

The first picture is of runelites highscores showing the last stats of "hc david23" the second it died. Notice the 39 slayer. This was the last slayer level achieved before dying.
The second picture shows the currect stats since the accounts status was revoked to ironman. 40 Slayer! What can not be seen is that almost 20k range was achieved post death as well. It also shows the worker ran back to train more. The public can see for themselves in the runescape website's HS. For those curious the slayer xp gained was 4k.

Also keep in mind the amount of slayer xp in @Iron Services photo is 37299 and the current HS show 38187 which also means that the account continued to be trained on post screenshot, which everything is also post death. Until I confronted him about stealing my account of course.

This should be irrefutable evidence that this slimey dog has changed the password on my account and lied about doing it. He messed up by showing that he has possession of the pop up of 40 slayer being achieved. Why would the account be worked on post death, after the accounts password was changed unless it was to resell at a later date.

 

Exactly I was trying to be kind, to let you use those resources so the account could finish faster! That is why I logged in again and got 53 farming and that is also why you had no problem that I had logged in at that point.

https://i.imgur.com/tMlQaMq.png

I told you why I did this. And it wasn't because I was treating it as different orders. I did this because I wanted reassurance that the account would be completed in a timely manner because you refused half now and half once done. I specifically told you this in discord. As a compromise to your refusal I came up with giving the rest of the money (80$) at the end which was supposed to be an incentive to finish in said timely manner. Although evidence showed the month and a half it took for you and your worker to complete wintertodt. Pulling me around by my balls as you gave excuse after excuse on why it wasnt completed yet. Listen there is a reason why you have a TWC sign up, and its not because you are a good service provider.

Are you dense? Of course you did?????
https://i.imgur.com/xMCoR1U.png

You literally say "constant" spores. How does one get constant spore without logging multiple times? How does one get 65 fishing in one sitting? Like what? Am I the only one confused by this mans words?