On 18th August 2012, I contacted another guy on sythe to purchase 890m gp. We agreed on PA and everything was normal.
I added funds onto Moneybookers and used that money to pay PA. Then it got stucked at this stage,
[Payment Processing]. It got stucked for about 6 hours and so I decided to cancel the entire order.
Then something mysterious happened. The money [$383.77] went missing totally. I have been in contact with both Moneybookers and PlayerAuction and they both gave a very different story.
MoneyBooker claim:
I e-mailed Moneybookers and they said that the relevant transaction was successful and that PlayerAuctions have recieved the funds.
They have had multiple confirmation with PA too.
PlayerAuction claim:
Interestingly, I e-mail PA support and they said that the funds is with them and that they told me to wait for the money to be visible on the account. I waited 2 months now and I know its not going to happen.
I contacted their live chat on a weekly basis and they said that PA have never captured any funds and they told me to confirm with Moneybookers again.
So now, Im in a dire state. Both parties are pushing the problem to one another and me as a consumer is been victimised by some fault in their transactional system.
What can I do now?
Should I rise this case up further and get the court involved?
I added funds onto Moneybookers and used that money to pay PA. Then it got stucked at this stage,
[Payment Processing]. It got stucked for about 6 hours and so I decided to cancel the entire order.
Then something mysterious happened. The money [$383.77] went missing totally. I have been in contact with both Moneybookers and PlayerAuction and they both gave a very different story.
MoneyBooker claim:
I e-mailed Moneybookers and they said that the relevant transaction was successful and that PlayerAuctions have recieved the funds.
They have had multiple confirmation with PA too.
PlayerAuction claim:
Interestingly, I e-mail PA support and they said that the funds is with them and that they told me to wait for the money to be visible on the account. I waited 2 months now and I know its not going to happen.
I contacted their live chat on a weekly basis and they said that PA have never captured any funds and they told me to confirm with Moneybookers again.
So now, Im in a dire state. Both parties are pushing the problem to one another and me as a consumer is been victimised by some fault in their transactional system.
What can I do now?
Should I rise this case up further and get the court involved?
