"The Ace of Spades" Account compromised and banned.

Hi there,

I am the original owner of The Ace of Spades. My account was compromised as I hadn't logged into Sythe for quite some time now, only to come back and realise that my email wasn't linked to any account, I thought perhaps there might have been a mistake.

I created this new account and began searching for my old account only to discover that it had been banned in February. I was not in control of any of the actions for which my account was responsible for and I would like to recover my account.

Thanks.

1. Post from your normal, home IP address : Have done so.
2. Supply us with the current email connected to your account : the email connected was the email linked to this account. (removed)
3. If the email connected to your account includes your name, feel free to expedite the recovery with a blurred version of your ID showing your name. The same goes for if your account has your birthday/year. (We can cross-match this information to make your recovery quicker.) : the email does include my name in it.
4. If you have a recovery phrase, please provide that. (This is something you would have set when you created your account.) : Not sure if i have one
5. Include a virus scan screenshot to ensure that your computer is not infected. : This is a new laptop.

 

Hey The Ace of Spades.

The email you've listed is not the email connected to the account - it actually references RuneScape. Any idea what it could be?

The recovery phrase is: T****s***

 

No response.