Jagex wont send me email to change password?

Discussion in 'RuneScape 2007 General' started by Special Delivery, Sep 21, 2021.

Jagex wont send me email to change password?
  1. Unread #1 - Sep 21, 2021 at 11:36 AM
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    Jagex wont send me email to change password?

    Anyone else facing this issue? the email is correct and everything, just wont receive the email to change my password, tried with different account aswell and wont receive the email, weird. can still login to the account and all, it's been nearly 2 hours from sending the password change email
     
  3. Unread #2 - Sep 21, 2021 at 7:22 PM
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    Jagex wont send me email to change password?

    Being that it's happening across multiple accounts makes me think it might be something specific to your email service provider?
     
  5. Unread #3 - Sep 21, 2021 at 8:05 PM
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    Jagex wont send me email to change password?

    Now I tried with another account, it worked, but 2 of my accounts is still missing the emails and idk why
     
  7. Unread #4 - Sep 22, 2021 at 7:49 AM
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    Jagex wont send me email to change password?

    It sounds trivial, but are you sure you're checking the correct email address(es) that they're linked to?
     
  9. Unread #5 - Sep 22, 2021 at 11:44 AM
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    Jagex wont send me email to change password?

    Yes, it matches the one in runescape site when I login to the account
     
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  11. Unread #6 - Sep 22, 2021 at 12:13 PM
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    Jagex wont send me email to change password?

    The only scenario in which I've had that happen is repeated ban appeals after the first was denied. Odd.
     
  13. Unread #7 - Sep 22, 2021 at 12:15 PM
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    Jagex wont send me email to change password?

    Yeah, those 2 accounts are clean too, not botted, I tried to recover the accounts with using the same registered email set to receive the email now, lets see how it goes.
     
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  15. Unread #8 - Sep 23, 2021 at 7:12 AM
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    Jagex wont send me email to change password?

    Got the problem fixed. I had all jagex emails blacklisted, I dont know why? lol.. No wonder I couldnt receive anything from them. Works like a charm now.
     
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