Need Auth Removed

Discussion in 'Dispute Forum Archive' started by Zo7arrr, Oct 5, 2019.

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Need Auth Removed
  1. Unread #1 - Oct 5, 2019 at 11:20 AM
  2. Zo7arrr
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    Zo7arrr Guest

    Need Auth Removed

    Hello,

    I recently had to get a new cell phone due to my old one breaking from accidentally dropping it in water. I am unable to remove my mobile auth, and I do not see an option on here to do it. If I need to provide any other info, or this is posted in the wrong place, please let me know.

    User: Zotar or Zo7ar (Recently changed username)
    Paypal: [redacted]
     
    Last edited by a moderator: Oct 6, 2019
  3. Unread #2 - Oct 6, 2019 at 5:02 AM
  4. Gen
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    Need Auth Removed

    Hey Zo7ar,

    First off, if you saved it, enter your long 2FA backup code that you were prompted to keep when setting up 2FA where you would normally enter your short codes.

    When requesting a 2FA removal, please note the administrative team needs proof of two or more of the following things:
    • Post from a home IP
    • Recovery phone number*
    • Recovery phrase, hint: T*** ** a**
    • Current email address
    • Skype/Discord used in the past or present**
    • If you have donated directly through PayPal;
      • Transaction date and amount
      • PayPal email
    NOTES:
    *Registering 2FA to your account does not automatically add your number as a recovery phone number, you would have needed to add this manually in your Account Settings.

    **Third party account access (such as email and Skype/Discord) are not substantial verification methods - the whole point of registering 2FA to your account is to have EXTRA security past regular recovery methods.

    Failure to provide aforementioned details when requesting 2FA removal may result in a delay.

    If you cannot provide what is required, then you MUST prove without a reasonable doubt that you are the true owner of your account. If you are unable to do this, your 2FA will NOT be removed.
     
    Last edited: Oct 6, 2019
  5. Unread #3 - Oct 6, 2019 at 8:20 PM
  6. Notsurewheretopostt
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    Notsurewheretopostt Guest

    Need Auth Removed

    • Post from a home IP - I am.
    • Recovery phone number*
    • Recovery phrase, hint: T*** ** a**
    • Current email address
    • Skype/Discord used in the past or present** - User ID: 229008676956930048
    • If you have donated directly through PayPal;
      • Transaction date and amount - [redacted]
      • PayPal email - [redacted]- I donated thru [redacted]
     
    Last edited by a moderator: Oct 7, 2019
  7. Unread #4 - Oct 7, 2019 at 3:28 AM
  8. Gen
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    Need Auth Removed

    I've disabled 2fa on your account. Be sure to re-enable 2fa on your account and keep the long code somewhere safe in case you find yourself locked out again - you can use this code once as a 2fa code entry so that you can log in and manually disable it yourself.
     
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