Looking for someone to walk me through clearing malware

[MegaMatt]

Problem seems to be fixed, please close

 

Please Post The Names Below Of The Malwares you Got.

 

[Laptop65]

Judging by the amount of damage it's done to your OS, I would honestly recommend a re-format, however I understand you'd like to avoid doing this. Malwarebytes + Kaspersky is what I use, and no viruses in two years. It's disabled your Windows Firewall and I'm pretty sure it's disabled your Windows Update also. Have you tried booting up in safe mode? As then it only runs Windows processes and not anything else, so you should be able to find the viruses and delete them, you could also try re-enabling Windows Firewall/Update in services while you're in safe mode.

I think you could save your current OS, but in this situation I would just do safe mode, back up what I want to keep and then re-format.

 

[kill dank]

So you did run a scan with malwarebytes and super?

As a last resort, I recommend ComboFix
http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Follow that guide, the download link is in there. Make sure you back up anything you want to keep on another drive or partition just to be safe, this program is rough. Only use it if you're last option is to reformat, just in case.

 

[just un dude]

I can help, add me on msn

The random sites and ads are usually not deleted by these programs, they're usually in C:\user\documents and settings (or roaming/local if W7)/internet explorer.

But anyway add my msn and I can help ya

 

[kill dank]

The random sites and ads are usually not deleted by these programs, they're usually in C:\user\documents and settings (or roaming/local if W7)/internet explorer.

yea for those you can just make a new user and switch the files over to the new folders.

 

[MegaMatt]

I can help, add me on msn

The random sites and ads are usually not deleted by these programs, they're usually in C:\user\documents and settings (or roaming/local if W7)/internet explorer.

But anyway add my msn and I can help ya

Added cause I'd rather do this over MSN than through forum posts, if this doesn't work out then I'll reply to the rest of your posts afterwards. I'm about to get some sleep so I'll try to talk to you on MSN tomorrow, just.

 

Added cause I'd rather do this over MSN than through forum posts, if this doesn't work out then I'll reply to the rest of your posts afterwards. I'm about to get some sleep so I'll try to talk to you on MSN tomorrow, just.

Hey still In trouble Just Add Me If you want

 

[MegaMatt]

Po3ion helped me out through teamviewer, still in the middle of doing more scanning with new programs so I'll let you guys know if i'm in the clear once it's all done

 

[just un dude]

Didn't get a request btw. If you still need help later pm me your msn.

 

[MegaMatt]

Didn't get a request btw. If you still need help later pm me your msn.

weird, i got the MSN in your sig on my list. so far so good though, looks like things are alright
(this can be closed until further notice)

 

[SuF]

Requested Close.