Legit Smurfs

[anger]

Scammer's profile link: Legit Smurfs
Explanation of the trade: I purchased an account from him
How they scammed:
When I first bought the account everything was fine. About 5 days after I bought it, it lost it's rank.
I then went to their live support to ask if they could reboost it for me, they did. Then about 4 days after that the steam account was locked and deactivated because of how they boosted it.
Proof that it's their Skype: https://i.imgur.com/gm6eSPV.png
Skype profile ID & conversation pictures:
Proof they reboosted it after I bought it
https://i.imgur.com/hzsVtq1.jpg
Heres conversations of us talking about the deactivated account
https://i.imgur.com/ePRlfxn.png
Tried to tell me it's because I have many accounts
https://i.imgur.com/oHSs9WS.png
https://i.imgur.com/LtMYW9D.png
https://i.imgur.com/QGgEWJ0.png
https://i.imgur.com/2fB7isC.png
https://i.imgur.com/fAtvA0H.png
https://i.imgur.com/LBctHje.png
Other relevant trade screenshots:
Price https://i.imgur.com/XMq2hUd.png
Messages from Steam
https://i.imgur.com/UIIXZuV.png
https://i.imgur.com/aqHOwke.png

I've been waiting over a week for them to do something and nothing happened yet. He did help me with all the information I needed to contact support, but it didn't help.

If it's up to me I'd rather just be refunded so I don't get another account from them that'll be closed.

I'm aware it has all the accounts info but considering Steam banned it I don't see the point in hiding it

 

[Vlad]

@Legit Smurfs

I came into your Live Chat today to ask if you offered any guarantee on the CS:GO ranked accounts you sell. You stated that

If it's due to inactivity or no playing then it will be your fault
No pmb that's our guarantee

Screenshot

On the assumption that this was the same guarantee offered to anger's purchase, the account did unfortunately lose its rank for reasons other than inactivity. I appreciate that you have been helpful to a certain extent with his issues, but it remains that the account you sold him does not have the rank advertised due to reasons other than the two you specified to me.

I also would question the statement on your thread:

What makes our accounts great?
- Guaranteed Rank
- No Overwatch/VAC
- No hacks/cheats/exploits etc. used
- Played by experienced players
- Legit hours & wins

considering that Steam support stated "The account has been identified as being involved in falsely increasing CS:GO ranks while matchmaking" and the account's rank was reset twice.

You have been issued a DNT pending a refund to @anger. Please post here whenever the payment has been refunded.

 

[Legit Smurfs]

I told him i need some time like 3 to 4 days to counter the situation i will give him an account or refund him i had told him this

Thank you

 

[anger]

I told him i need some time like 3 to 4 days to counter the situation i will give him an account or refund him i had told him this

Thank you

I'd rather not get another account. If accounts are getting banned/deactivated whats the point in risking it. I would have liked to just keep the first account I bought but that's not an option.

@Vlad Is it possible that I just get a refund on my payment?

 

[Legit Smurfs]

Bro i told you i will get a replacement we have no refund policy , nothing will happen to the account which i will give for sure , just give me 3 to 4 days if you dont get then i will refund for sure

sorry for inconvinience

 

[Vlad]

@Vlad Is it possible that I just get a refund on my payment?

I've reviewed the site's Terms of Service and this is their policy on refunds: "Once payment is done money shall not be refunded at all."

@Legit Smurfs you have 4 days (96 hours) from this post to provide a replacement account. If the user has not received the account or a full refund in this time you will be banned.

Please post in this thread when you've resolved this, thank you.

 

[S]

I've reviewed the site's Terms of Service and this is their policy on refunds: "Once payment is done money shall not be refunded at all."

@Legit Smurfs you have 4 days (96 hours) from this post to provide a replacement account. If the user has not received the account or a full refund in this time you will be banned.

Please post in this thread when you've resolved this, thank you.

Btw, Sythe.org rules > users' on/offsite T.O.S, if the report is valid here.

However, no harm opting into Legit Smurfs choice of refund if the OP is happy with it. With that said, if the OP isn't satisfied with an account replacement, then Legit Smurfs is liable for refunding the $ lost (provided the scam report is valid - I haven't read/looked at it).

 

[Vlad]

Btw, Sythe.org rules > users' on/offsite T.O.S, if the report is valid here.

However, no harm opting into Legit Smurfs choice of refund if the OP is happy with it. With that said, if the OP isn't satisfied with an account replacement, then Legit Smurfs is liable for refunding the $ lost (provided the scam report is valid - I haven't read/looked at it).

I'd rather not get another account. If accounts are getting banned/deactivated whats the point in risking it. I would have liked to just keep the first account I bought but that's not an option.

@Vlad Is it possible that I just get a refund on my payment?

Upon further discussion with @Gen we've reviewed the Boosting Rules here (as it stands there isn't a full sticky in the CS:GO thread - this is being reviewed):
LoL Boosting Rules

You must provide a refund if you do not complete the job you were paid for.

@Legit Smurfs did not complete the job since the original account provided was banned for falsely increasing CS:GO ranks. @anger can choose to opt for a refund of money instead of an account replacement. As of such, @Legit Smurfs you have 72 hours to provide anger with a full refund as that is what he's opted for.

@SellerMan, your expertise here is appreciated!

 

[Legit Smurfs]

He has been Refunded
-sensitive info-

 

[Vlad]

He has been Refunded
-sensitive info-

Thank you for your cooperation. Once @anger confirms the refund I will request your DNT to be lifted. Apologies for the inconvenience.

 

[anger]

Yes he refunded me.

I just want to thank him for being helpful and understanding. This report wasn't to get him banned or ruin his reputation, just to hurry the process of getting what I was owed since I already waited more than a week.

Thanks for your help @Vlad

 

[King]

I've had @Killswitch lift your DNT @Legit Smurfs. Thank you both for your cooperation throughout the report. Closing this as @Vlad is currently offline (P.S. keep up the good work friend).