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JohnnyRainbow/DNT dispute

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JohnnyRainbow

Software Developer & Bot Lord

$200 USD Donor New
Joined
Mar 13, 2015
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RsProd
Doge
Sythe's 10th Anniversary
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Link to/reason for TWC/DNT/Ban: JohnnyRainbow DNT-TWC Request Report

Link to your vouches: JohnnyRainbow's Vouch thread

Detailed description of the events that took place and why you disagree with the decision:

Hello, I have been offline for the majority of the past 8 weeks due to personal reasons, and as a result the multibox client that I own and maintain (OSRSMultibox) [$200+ Donor] Selling OSRS Multibox Client has not been updated to work the last two OSRS game revisions. These personal issues are now sorted and I have returned to actively working on OSRSMultibox. An update went through today to return it to a fully functional client.


I apologise to any users affected who have bought a lifetime license and could not use it for the past 2 months, and I have applied 3 months of free account extensions to all lifetime license holders to try make up for this downtime.

I would like to mention that OSRSMultibox has been running successfully with minimal downtime for over 3 years now. I run this project solo so when this major irl event occurred, I had to stop actively working on the client. I did communicate last month via the discord that some IRL event had occurred, and that the project had not ceased, and I was dealing with personal issues. Screenshot - 624f5ae378e791fd4113aac2b18bdff9 - Gyazo

This is the first lengthy downtime that has occurred, and I will do my very best to ensure another one doesn't happen.

I am more than happy to provide a refund for any user who purchased a license during this time and would like it refunded, they can DM me on discord or message me via Sythe.


Link to previous disputes:
Anything else you wish to say:
 
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RsProd
Doge
Sythe's 10th Anniversary
Two Factor Authentication User
License cost has been refunded, creating merge post as requested :)

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