Improper Report

So to start off Peanut Services himself has been helpful and replys when i message. although hasnt been able to assist me with this side of the trade. one of his Workers ( Fazeel ) quoted to get me 65-85 thieving and 60-88 smithing in " 3-4 Days " as you will see in the screenshot below. i took this order on him saying this time frame yet right now i believed he has lied just to get me to pay for the job. we are now on day 7 and hes still 3 Thieving levels to complete my order. i did ask multiple times through out that i wanted a refund and the order to be stopped but Okami one of the admins said once the order starts its not allowed for refund.

i dont understand how i was not able to get refunded for the xp he didnt get and stop this service. the guy literally lied to me and said 3-4 days and we have now finished day 7 and hes still some xp away.


Screenshot - 1f36e1aeacf3fc219c95c0c90373b10a - Gyazo

Screenshot - 872e434c202678d67931f6f8fbe10906 - Gyazo


Also at one point the guy didnt respond for so long and iv not had any message back from them i the last 2 days. at one point the guy said " sorry was out riding my bike " but my account was logged in gaining xp.

i just think this service from start to finish as been terrible but like i said i have Nothing against peanut himself. Its the worker whos been awful and Okami for being no help other than saying " No refunds " yet its not my fault the worker is 3-4 days behind what he said and still xp to go.