Ffs Jagex!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Discussion in 'RuneScape 3 General' started by Blue Gamer, Jun 26, 2011.

Ffs Jagex!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
  1. Unread #1 - Jun 26, 2011 at 8:04 AM
  2. Blue Gamer
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    Ffs Jagex!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I am trying to get my RS account back and this is really pissing me off...

    I keep getting this message:

    ______

    Denied

    Unfortunately, your appeal has been denied.



    The reason for your appeal being denied is below. Please read it carefully. If you have more information to give you can submit a new appeal containing the requested information. We will then be able to review your appeal with the extra information and action it accordingly

    The appeal you sent us is very similar to another you have previously sent in. We have now replied to all your appeals, so please check your Account Status for more information.

    Sending in more than one appeal takes us longer to review your account, and means it'll take longer for your to get back into game. Please only send in one appeal at a time for the quickest response. Click Here if you wish to submit your request again with new information

    ____

    I have Attempted it around 10 times now and all say the same thing...



    Jagex Ltd Account Appeal was denied for your Jagex account‏ 10:31 PM
    Jagex Ltd Account Appeal was denied for your Jagex account‏ 10:24 PM
    Jagex Ltd Account Appeal was denied for your Jagex account‏ 10:20 PM
    Jagex Ltd Account Appeal was denied for your Jagex account‏ 10:16 PM
    Jagex Ltd Account Appeal was denied for your Jagex account‏ 10:14 PM
    Jagex Ltd Account Appeal was denied for your Jagex account‏ 10:10 PM
    Jagex Ltd Account Appeal was denied for your Jagex account‏ 10:07 PM
    Jagex Ltd Account Appeal was denied for your Jagex account‏ 10:05 PM
    Jagex Ltd Account Appeal was denied for your Jagex account‏ 10:02 PM
    Jagex Ltd Account Appeal was denied for your Jagex account‏ 9:52 PM


    What do I do, Prev Pass are 100% Correct, Created account on same IP...
     
  3. Unread #2 - Jun 26, 2011 at 8:07 AM
  4. Zezecha
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    Ffs Jagex!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    You're sending in way to many requests in a small amount of time. I'm pretty sure you can't fill out all of the information in about 5 minutes...
     
  5. Unread #3 - Jun 26, 2011 at 8:10 AM
  6. Shankernator
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    Ffs Jagex!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    If u try to explain what u got wrong

    My old main is happened this also The account is still excisting in Hiscore and i appealed for over 3 weeks long But then it was when it take 24 hour between the appeals :S At the end it got all restored to the old information from the first recovery and first email registered But prob was i dontknow those anymore so i was fucked I stopped trieing I cant get it back Its a fact i just lost and acc wurth more thern 400$ Jagex is sucky at appealing


    The best method is this BTW

    Have an email on it Someone scammed an acc of me and i recovered only with email And got it back in 3 minutes :) bope this helps
     
  7. Unread #4 - Jun 26, 2011 at 8:12 AM
  8. Blue Gamer
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    Ffs Jagex!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    Now Jagex pulls this Card....

    ____


    Denied

    Unfortunately, your appeal has been denied.



    The reason for your appeal being denied is below. Please read it carefully. If you have more information to give you can submit a new appeal containing the requested information. We will then be able to review your appeal with the extra information and action it accordingly

    The information you gave us was not detailed enough for us to confirm that you’re the owner of this account.

    To recover your account, you will need to provide more information in your next recovery attempt. Ensure you complete all parts of the form fully with accurate information. Previous Passwords

    The passwords you gave us did not provide us with enough evidence to say you are the owner of the account. You will need to provide correct passwords to prove your ownership. If you are sure that the passwords you provided are correct, we will need earlier ones to be able to accept your appeal, the creation password would be best! The earlier the details, the faster we can get you back into game. If you believe your current password is known by someone else, please supply an earlier password. Creation Details

    We require details on the creation of your account. This includes:
    Date the account was created. The more accurate the better.
    Country and State/Country/Region it was created from.
    Internet Service Provider used when the account was created (BT,Virgin,Comcast SBC etc.).
    These details can be entered into the 'Other Details' section at the bottom of the Appeal form.

    Recovery Answers

    The recovery answers you gave us did not provide us with enough evidence to say you are the owner of the account. You will need to provide accurate answers to prove your ownership. If you are sure that the answers you provided are correct, please use earlier recovery answers to prove your ownership of the account. The earlier the details, the faster we can get you back into game.

    Contact Details

    The contact details you gave us did not provide us with enough evidence to say you are the owner of the account. You will need to provide accurate details to prove your ownership. If you are sure that the contact information you provided are correct, please send earlier information to prove your ownership of the account. The earlier the details, the faster we can get you back into game.

    Subscription Details - Refer to the billing payment method you entered into your Appeal form.

    Credit/Debit Card Subscriptions - The Transaction or Agreement ID provided was not enough to prove ownership of the account, please provide the correct ID numbers. If you are sure you have given correct information, we will require earlier ID numbers to accept your appeal. The earlier the details, the faster we can get you back in game. You can find your Agreement and Transaction ID's in the initial payment receipt email you will have received from Global Collect.

    PayByPhone/SMS Subscriptions - The PIN of telephone number provided was not enough to prove ownership of the account, please provide the correct PIN and telephone number to prove ownership of the account. If you are sure you have given correct information, an earlier PIN number is required to accept your appeal. The earlier the details, the faster we can get you back in game.

    PayByCash Subscriptions - The PayByCash details provided were not enough to prove ownership of the account, please provide the correct information. If you are sure you have given correct information, earlier information is required to accept your appeal. The earlier the details, the faster we can get you back in game.

    Click Here if you wish to submit your request again with new information.


    Account has never had Recs or been a member...
     
  9. Unread #5 - Jun 26, 2011 at 8:32 AM
  10. Shankernator
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    Ffs Jagex!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    Blue this is what i said they have resetted all information to the first ownership information if u the owner u must know th einformation like the first set of recoveries and the first 3 passwords u had on
     
  11. Unread #6 - Jun 26, 2011 at 9:31 AM
  12. Kid.Ink
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    Ffs Jagex!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    Yea, what you should do is go speak to the original owner if you've bought the account.
     
  13. Unread #7 - Jun 26, 2011 at 9:42 AM
  14. Deathsnova
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    Deathsnova Can we take it back to the time when I wasn't aware.
    Competition Winner $50 USD Donor New Trade With Caution

    Ffs Jagex!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    Take time. Think. Try and remember all previous information you can.
    Also; some people say you should appeal at a different IP if your claiming your account is hacked.
     
  15. Unread #8 - Jun 26, 2011 at 10:09 AM
  16. James
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    Ffs Jagex!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    Are you sure you are putting the correct information out there?
    I once tried to recover an account and accidentally entered all details of another.
     
  17. Unread #9 - Jun 26, 2011 at 10:18 AM
  18. High Heels
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    Ffs Jagex!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    Put some member details in and they always give it back :)
     
  19. Unread #10 - Jun 26, 2011 at 11:54 AM
  20. Airman Gilbert
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    Ffs Jagex!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    you are getting that because all your info is wrong. i tried to recover a account and kept getting that and wasnt sure why. so i emailed jagex and they told me that all the info i keep submitting is wrong. like mentioned above. get ahold of the person who you bought it from and see if they will help.
     
  21. Unread #11 - Jun 26, 2011 at 1:26 PM
  22. teargas647
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    Ffs Jagex!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    Maybe if you put the correct information in...
     
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