Banned for being hacked

Just tried to log into today said I was hacked trying to recover...
My username is: tiger5279

 

1. Post from your normal, home IP address.
2. Supply us with the current email connected to your account.
3. If you have a recovery phrase, please provide that. (This is something you would have set when you created your account.)
4. Include a virus scan screenshot to ensure that your computer is not infected.

--------------------------------------------------------------------------------------------------------------------
1. [redacted
2. [redacted
3. (I don't think I did)
4 http://prntscr.com/ly7fkl

 

Hey Tiger5279,

Can you provide the following?

Recovery phrase: Hint: **r**
If your email contains your name, can you provide a picture ID confirming it? You may block out any irrelevant information.
You still need to provide a virus scan pic as your last pic is just of your desktop.

 

tiger5279 hacked

Not sure what the recovery phrase is but its 5 letters and my name is [redacted] so its my best guest
My 2 step code: [redacted]
Here is an email from 2 different sythe emails
[redacted]
Virus Scan
http://prntscr.com/m4lj3c
PIC of me and my high school id
[redacted]
Pic of license
[redacted]

 

Hey Tiger5279,

Please provide a new and unregistered email for me to add onto your account.

 

[redacted]

 

Sorry didn't do the verification just making sure new email is-[redacted]

 

Banned for being hacked
[redacted]

 

I've changed the email of the account, lifted the ban and removed the 2FA. Please check your email inbox for a password reset and reapply a 2FA.