Encourage Video Evidence for Skilling Trades

I saw FireZ's thread about banning video evidence, seeing that it was hard to review and otherwise unnecessary. However, there are certain types of trades where I believe video evidence is the only type that will work. For example, in Questing, Skilling, and Account Upgrades Services (pretty much any trade where another person has access to your account), if the buyer's account gets cleaned, they have no way to prove that it was the seller who did it.

So I propose that you encourage traders in the User Services section of the Runescape forum to take a video of the first time they log into their account after the trader is done. That way, if their account is cleaned, they can show the seller's IP being the last one to use their account. This type of evidence will protect buyers in User Services transactions, as well as prevent people from making false scam reports that they have been cleaned without video evidence.

 

If you show all of the important aspects of the service and the account's bank and stats before the service there is no point in having a video. You can get all of the same things through 3 or 4 pictures. It is much more convenient for the moderators to have pictures as well. A picture can prove the same thing a video does and it is a lot less time consuming. No support.

 

I actually like this. As a skill trainer myself I don't have any issues with it, however you can take the video, and still post the pictures from the video

 

The problem I have with taking screenies before and after is that their is no real guarentee that it was the Seller who took the items from their account. The Buyer could simply transfer the items off of their account and claim they were stolen, and the staff would have no real way of knowing. By filming the first login, it confirms that no one has been on the account since the Seller.

So, if items are missing, blame can be placed where it is due.

 

Then you make sure to take a picture of the IP when you first log in. Also couldn't you do that exact same thing with a video? There is no way you can prove you did not just as you said "The Buyer could simply transfer the items off of their account and claim they were stolen, and the staff would have no real way of knowing." with a video instead of a screenshot? It works the same way. That is why you have to have other information in these types of reports, most importantly the IP and usually vouches and progress and some MSN logs. A video would not act as any more proof than a picture would.

 

Without a video, there is no 100% without -a-doubt way that you can be sure whether someone has been cleaned. For example, what if they take a screenie of the Seller's IP, then transfer the items, then take a picture of their empty account? From a Seller's and Buyer's point of view, this is a very serious matter.

 

That is why you make sure you can see the date and time in the screenshot, like OMM applications.

 

If they were that intent on getting the person banned, they can still do it with a video. I log on in the middle of their training, and transfer the items. They log in and are like wtf everything is gone. Then i can take a vid of me logging in and looking at my cleaned bank, showing their ip because they last logged in

 

Most Sellers have a "you don't login" policy, but I suppose this is possible.

Out of curiosity, how do you do that?
If date and time are required, then that should be posted in a sticky in the User Services section. Because I have seen no instructions on how to Report if you are cleaned.

 

Time/Date can easily be changed.

I don't think you need to take a video though.. If both the person skilling and the person buying the services take a screenshot of the bank and confirm it with each other initially, there can be no arguing about missing items once the skilling has been complete.

 

This is ideal if both parties are rational and trying to be legit. However, if one user is purposely trying to screw the other over, there's no protection.

 

It would be done by taking a screenshot of the whole entire Computer Screen showing the date/time in the corner. There is no way of proving that your bank is cleaned. Even with a Video, the Buyer easily fake the log in I.P. Address to frame the Seller and claim he did the training on a different I.P. Pictures can be easily faked, as they Buyer can change the dates on the computer when each screenshot is taken. Always use a bank pin and if the training is supposed to drag on more then 3 days then ask if you could log in quickly and just check the bank as pins can be deleted after 3 days, there should be no reason why the person would deny this request. If there is a service where a bank pin is required, trust the person with only what you're willing to lose and transfer all valuables into a mule account. If you don't have a mule account with membership then do the training yourself. It's better do put the effort into yourself to do the training then lose all the valuables that you have worked so far.

 

If you do it by email.. each person would send a SS of the bank and confirm with each other before any skilling is done. Then afterwards, if anybody tries anything dodgy.. you can show sent and received emails.. would this not work fine?

or even upload the bank pics to Sythe and have another member screenshot the page (incase somebody edits their post - changing URLs to a fake bank pic).

 

Ok, this makes sense. It still doesn't present a solution to where the seller could not be framed, but I guess nothing's perfect.

 

I can cut out and put in a new clip of video just as easily as I can change the time. However it is highly unlikely someone is going to go through the trouble to frame someone in the first place. If it does happen a picture works as just as much proof as a video does. It is hard to argue against that.

 

Yeah, like I said there's no way to prove that your bank got cleaned. Always have a bank pin when using services or transfer all your wealth out before giving the person the bank pin. I would only even trust the person with a bank pin if he/she is rather trusted. It would be nice if you could prove it but you just can't;