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iTunes stops working and crashes when I try to play my music

Discussion in 'Help & Requests' started by killeryopattie, May 19, 2012.

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  1. killeryopattie

    killeryopattie Newcomer

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    iTunes stops working and crashes when I try to play my music
    Well recently when I try to play music, It says that iTunes has stopped and crashes. Is there a work around for this? I'm on iTunes 10.6 running windows 7 64bit. I have tried moving the prefences folder and making a new account. All my drivers are updated and iTunes is the latest version. Please help!
     
    killeryopattie, May 19, 2012
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  2. Laptop65

    Laptop65 Hero
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    iTunes stops working and crashes when I try to play my music
    Have you tried reinstalling it? Or uninstalling it and then installing again?
     
    Laptop65, May 19, 2012
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  3. killeryopattie

    killeryopattie Newcomer

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    iTunes stops working and crashes when I try to play my music
    Yes. That's the first thing i always do.
     
    killeryopattie, May 19, 2012
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  4. Lilly

    Lilly Guru
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    iTunes stops working and crashes when I try to play my music
    Common occurance with iTunes 10.6 + Windows 7.

    You need to re-create the iTunes Library file.
     
    Lilly, May 20, 2012
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