Unjust Ban and Lack of Communication from Soul Rich & King of Stakes – Request for Review

Hello, my name is Joy. I have been a loyal and active host in King of Stakes (KOS) since the end of 2017. I began my journey from the lowest host rank available and have steadily progressed over the years up to 60b RS3/6b 07 max rank worth approximately $12,000.

Recently, I was banned from KOS without any explanation or prior warning. This came shortly after my real life brother, Hero who was also a host in KOS left to join Runecade. A few days after his departure, my host account received a ban. I attempted to reach out to all three KOS owners to inquire about the situation but received no response. When I tried contacting them through another account, I was banned again, leaving me with no way to communicate.
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As a result, I am forced to write this public report in the hopes of being heard.

For further context, around two years ago KOS introduced an option for hosts to share their accounts under “offices.” I paid another $5,000 to participate in this system, where I would receive 20% of the earnings from the host account, with 40% going to the clan and 40% to the office owner. My brother, Hero, handled communications with office owners and collected payments on my behalf. However, this does not mean the account belongs to him. I am, and always have been, the sole owner of the Joy account.

Unfortunately, an admin named Reaper has publicly claimed in the Lounge channel that I am not the owner of the account: Screenshot - b3efd0da36d0a09ab281e8209f5f1021 - Gyazo - This is false and highly damaging. To add to things that came from Reaper is this message that came 3 months before this Screenshot - 77ace9eb0d591003ca5ff449abcd7c1a - Gyazo as i mentioned above i had to pay $5000 2 years ago in order to be able to share where one of the rules was having 2 of the highest ranks (which i did have) until Reaper out of nowhere decided to release new high rank a year ago (which not a single person bought) basically "blackmailing" us into upgrading for another $2500 or losing the ability to share for which i had already paid $5000.

I have always been loyal to KOS, and until now, have never had a single issue. This situation is deeply upsetting, and I truly regret being forced to take this step. I am only doing so because I have been completely ignored and silenced by those in charge.

I respectfully ask that this matter be properly reviewed.

Thank you
Joy