[Disputed off-site]

[CoatReese]

Bought 325m gold from them. They asked me to provide a photo of my ID and I said no, I want a refund instead. I'm sick of sending Chinese companies my US documents. They have no purpose to have them. If you're afraid of chargebacks, you shouldn't be selling your product then. Anywho, they have been saying "12 hours" for the last 4 days. I've filed a dispute with PayPal and they haven't responded to that. Here's a photo of me on live support 10 minutes ago. They say the same thing - 12 hours. They then closed the chat and now it won't load to speak to anyone again unless I go on a VPN, so it appears they have now IP banned me from their live support chat.

imgur.com

imgur.com

Jimsky88

 

@CoatReese - Users are free to require these documents upon request. Since you have filed a dispute with Paypal, you will need to follow through with this there.

If you want dispute resolution then you need to pick a lane. Either dispute it via your bank or here but not both.

If you elect to dispute something via chargeback/your bank then you don't get to come here and open a dispute as well. If you do this and your bank rules against you: tough, that's the forum you elected to have your dispute resolved in.