[DENIED] Rule change.

I don't think it will change, but it's worth a shot.
I want to address something that has happened to me recently. In the past weeks my buying threads have been locked 2 times due to my live chat staff telling a seller that we had enough stock. Although our live chat command clearly states that "You can stay in chat and we will tell u when we can buy", my threads regardlessly still got locked. If we state that the person can stay in chat to sell gold later (later being open to assumption, this could be 1 minute to an hour or over) that means we ARE buying. Therefor a thread lock should not be warranted. Lets face facts, this is Runescape RWT and ban rates have been through the roof for the last months. This by now, is common knowledge and most sites operate through a middlemanning system. Which means they let sellers deliver gold straight to the customers. Most sites (talking about 95% probably) handle this method of trading and due to high ban rates, that is unlikely to change. The mentioned above is yet another reason this rule is imo silly, because this method of trading means that gold is only bought when sale orders are pending. Does this mean sites are not buying? No they just buy when they need. Another example is, if i were to bump my thread to buy 07, and a seller comes 5 minutes after the bump and he sells us 1b and then we can't take anymore, then another seller comes and he tries to sell us gold but he gets told that we are full stock and reports us for false advertising. This all can happen in a timespan of 10 minutes after a bump and thus is a rule that cannot be applied nor even checked properly. If the false advertising rule is considered for buying then it should also be considered for selling. This would mean if an order is placed on a website and that site cannot deliver gold on the spot, their thread for selling gold should get locked cause technically they are not selling. I am a fan of the "zero tolerance for false advertising" rule. But locking threads because sites are full stock even though they bump their threads is pushing it and should not be considered false advertising.

 

I'm kind of confused with this thread because of the way it is worded. It's very hard to read and extremely long.

@Kaii, did you bump your thread when you were not buying or was it a case of you bumping your thread and then after an hour or so after having enough stock, then did you tell the customer you were currently full?

 

Every punishment should be applied using common sense, in this case it wasn't. I don't know who locked your threads but it was probably a mod that is not too familiar with the market and it's current situation. I think this rule should remain to prevent abuse when some people still advertise while being offline for the sake of getting traffic but enforcing it like that is plain stupid.

 

In my experience when i have come to your site in the past; the majority of the time your live chat agent was unable to buy any but they were happy for me to wait in the chat (when your thread has been recently bumped). If every website operated in this way; it would mean other sellers who are on demand to buy right away (non websites) are having to fight to be nearer the top of the page to actually physically buy rather than being put in a queue.

Although i agree with you when you say when you have bumped your thread and you have physically bought during that timeframe then this is a more difficult situation; but a common sense approach should be taken.

When you say 95% of sites operate in this way due to bans, from my previous experience selling to sites i've found most websites do take some sort of stock to fulfill smaller orders at least; some taking more than others.

I think the rule is fine as it is; the only thing i can suggest really is opposed to periodically every 8 hours bumping your buy thread; only bump it when you are in actively needing stock. Regular reliable suppliers will periodically check your site anyway but if you're always full i imagine they'll not check as regularly.

TL;DR, rule fine as it is.

 

Good points

 

You really have the IQ of a peanut. If u want to buy Gamertags but don't own an xbox than that is different to a site that sells RS gold but is not buying untill orders are pending. Your example would match if we were to buy Habbo gold but sell RS gold. You should learn some basic logic.

The thread was bumped and then in a timeframe after (mods don't want to say who reported it so i can't check the time duration) the thread got locked cause we told someone we were full on stock.

The stock taking that u refer to is right but it's not that much as it way before. The way the rules is enforced now is just weird imo. If a seller comes and the site can only take half of his gold, that is also false advertising then? Because the amount that the site needs is not specified? I get that the rule if enforced to combat abuse but there is no clear way to check it if it's actually abuse. As said before you can go from buying to being overstocked in a timespan of 5 minutes, does that mean we didn't buy after the bump? It does not. If the rule is not changed then the best option (as you mentioned) would just be to bump the thread manually when gold is needed but how is that gonna be any good when the 8 hour bump rule is in place?

 

@Kaii

Check the chatlogs for past couple of days

I bought some gold for my poly mules from your site to use your sellers as a tiered mule so none of my accs interact with each other

In your defense what you claim in your OP is correct as your agent did infact ask me to wait in the chat as you couldn't deliver right at that moment. Oh and guess what? Your agent had the gold ready for me within a couple of minutes.

So support from me as all it requires is a couple minutes of patience for your agents to be ready, and from being an employee of yours in the past, as well as doing many other projects with you, I know you really work hard to ensure you offer fantastic customer service value.

I assume these locks were merely for "mod points" and not even a check was performed.

 

To those who cannot understand due to having a low IQ:

- Merchant bumps thread to notify/signal potential suppliers that they are buying gold
- Supplier (from external source) sells an excess amount of gold resulting in the merchant having full supply soon after merchant bumps their thread
- Supplier #2 (from sythe) subsequently comes in to sell their gold, but merchant refuses because of full stock
- Supplier #2 reports merchant for false advertisement, resulting in a thread lock

If you worked a Runescape livechat or one from a similar niche, you can attest to having to turn away a lot of potential suppliers due to having full stock. It seems ridiculous to be punished for practical coincidences. In fact, this is an easy way to target competition.

 

I think and believe that there is a completely easy and simple method to prevent your threads from being locked or from wasting buyer/seller times.

Keep updating your thread, if you have just bumped and you have just become fully stocked then edit your previous post to say you are fully stocked and to check again in 5minutes or something. When I used to swap gp after every or every other swap I would update the amount of stock I had. obviously as a business if you're swapping/etc not only from sythe.org but other sites or clans or have regular customers it's understandable if you dont feel you can update, but would you rather have a thread lock or take a moment to update your thread?

I don't agree that the rule should be changed, its a selfish business practice for you to ask people to wait in your livechat rather than updating your last post with a warning so customers don't need to deal with the headache or accept that headach and wait. Its easier for the staff to have a timeframe of when you update your sythe post and livechat customer being told no more stock. Thats just my two opinionated pennies though.

Oh also, if you are using the middleman method because of rwt bans then why do you even have threads in the buy/sell section? Shouldnt you move on over to the middleman section? Your business and if other business are doing that then you guys are expanding over the buy/sell market which I personally don't see as fair, but its a fine line between when are you mm'ing and when are you (the business) buying/selling.

 

I agree with this, however OP stated they only buy to order to keep low stock reserves, so at the time of bump they may not specifically be buying, but more of a generalisation that they are buying at some point in the near future if an order comes in.

He used the example of someone filling his stocks to state that even if the bump was in fact to fill their stocks, those stocks could be filled within minutes from the bump and they would no longer be buying - which is fair enough.

My point was referring to when he stated they may be full stock already when the bump occurs, but they are "always buying" as soon as an order comes in which I don't agree with and think the rule should stick as it is for that reason

 

The wording on this thread is awful, you could of used paragraphs by the time i got to the bottom i didnt even know what you were talking about
at the end of the day it is what is, and as i can respect you for posting a thread like this i dont think you can change that whole ordeal of how sites/people operate

 

Well having general idea of how much traffic he gets, he would have to update his thread every 5 minutes, this is not one of those shit websites that have 4 customers a day that are able to edit it every time. And the last paragraph is just cringe.

 

Middleman section is for something else though. The changing the post could work but then we would need to rechange our post everytime if we have enough stock. It's a good thought that works for sites who just need like 200m every 8 hours, sure.

I'm sorry, when i made the thread it was really late. Short version is just that i personally believe the "false advertisement rule" is endorsed to strongly. The problem being that sites their buying threads get locked just because at some point in time after the bump they say they are fully stocked.

Mostly we aren't stocked when we bump, most of the time we have atleast 2-3 pending orders open and in some cases those customers may have already left the chat to enjoy their lives. At that particular point in time we will need gold incase those customers come back. So are we buying? Yes. When? Who knows. 1 minute, 2 minutes, 15 minutes, 1 hour after the bump? The fact is that we are always being throughout the day and the bump time is long enough as it is (8 hours). So that threads shouldn't get banned. You make some good and valid points though.

 

Hello there @Kaii

Ok I completely understand what you are saying. Did the mods ever actually give you a warning for the false advertisement or did they lock your threads immediately without hesitation.

Also did you ever get any infractions for false advertisement? I am trying to get a better understanding of your case.

 

They did not "warn" in anyway. They just locked the threads 2 times in a couple weeks time. After asking who made these "reports" no name was given as this was my second offense. The rule states that if it should happen again i should receive a 3 day market ban however which is why i'm scared of bumping my threads in total now.

 

According to @video he has made this thread for false advertisement:
A stricter enforcement of the False Advertising rule

It seems however your thread has been locked TWICE now. You seem to have not got any infractions from this. I've contacted you on Skype regarding this and you also have gotten NO infractions from these locks.

Because of this I have no choice but to support this. If mods had provided you with infractions then you could be sure that you wouldn't have done it again but due to the fact you've got no warnings I do think you should automatically be given a fresh start considering whoever has locked your thread has not been following the thread video made, as listed here:
A stricter enforcement of the False Advertising rule

They gave the thread locks but not infractions.

Support.

 

Support, if you delete your bump and re-bump it later when you need more stock again I'm pretty sure you can get infractions and/or a temporary market ban (?) so it doesn't really add up.

 

Yes you can get a market ban for this, @Searchy can vouch