Dear Eldorado..

Hey everyone, I used to be an Eldorado seller many years ago but i got BANNED, specializing in Valorant accounts and Clash Royale accounts/boosting services, with around 75 positive reviews from happy customers. Later on, right after completing a standard order, I got slapped with a permanent suspension notification completely out of the blue. Ever since then i've been trying to get it unbanned. I submitted an appeal immediately, emailed the support to consider my request but instead of responding to me they blocked my live support chat. I emailed support too, and they just said it's an "internal decision," no explanation given, and the ban is final no discussion. Banning a legit seller like this with zero warning, reason, or chance to fix things is beyond unfair. I've poured real effort into building my store and serving customers reliably losing it all hurts, especially with folks depending on me. If anyone from Eldorado can take a look or let me share proof (order history, chats, account details whatever), I'd be so grateful. Please reconsider!

 

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Hello, we’re sorry to hear about your experience. Account suspensions, whether temporary or permanent, enforced due to internal policies. We understand this can be frustrating, but decisions are always made after careful review.

 

Thank you for responding to me eldorado, i've been trying to reach you guys from months now, since i've submitted endless emails and trying to get to Live Chat Support but all is blocked over a mistake that was made unintentionally to an honest seller. My username is: RankedStore. I'd really be grateful if you guys would consider my appeal and make me prove myself to you as a seller that i've always been

 

Hello,

Your account suspension was applied in accordance with our internal policies. Please note that we reserve the right not to disclose specific details regarding these policies. This decision was made following a thorough review and is final.

 

yeah i had like 500k+ usd in sales on eldo and they wouldn't remove obviously fake bad reviews from competitors so i stopped selling on their site, bye felicia

 

Eldorado.gg values transparency regarding genuine user experiences. To prevent fake or abusive feedback we are supporting our sellers and investigate each reported case.

In the future, please feel free to submit feedback removal requests if a review violates our moderation rules (e.g., extortion, profanity, duplicate reviews). More information: User Feedback | Help Center