Yep, that's where your credits will stay... In their system ROFL.
Proof in the pudding, I've proved my point. If they really gave a shit about there old customers the credits would have been updated ASAP, instead you had to ask???
You as a customer had built up credits, a system "they" had in place to entice you to purchase from them. Now they've changed their system, name or whatever now it's a case of "too much trouble to fix it!" "don't worry about these loyal (stupid) customers they're are plenty of other suckers (oops) customers out there to take their place!"
You (goldforwhateveryourfuckingnameisnow.com) will say anything and promise the world to suck people in. Then when you have them hook-line-and-sinker (their money) and the shit hits the fan you'll drop 'em faster than a partner with genital herpes.
Never trust "them" to do the right thing. They promise anything in writing on their website but never enact them or adhere to it when you the customer gets shafted, MONEY comes first to them!!!
I can certainly speak from experience, gold4rs.com shafted me big time, grubs!!! I said I'll haunt you till the day I die, arseholes!
Always purchase from a trusted person here, use you gut instinct people.
Cheers