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Trying to add an avatar

Discussion in 'Sythe.org Support' started by NBD16, Aug 12, 2016.

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  1. NBD16

    NBD16

    NBD16.Sythe to trade 07 GP via UKBT/PP/BTC/Skrill!

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    Trying to add an avatar

    Gives me some weird bug and isn't showing properly.

    Says this when I try moving it:
    Gyazo - 88539b6f079e5cd859059135ce74fa2a.png
    "The following error occurred:
    A server error occurred. Please try again later."

    Just trying to add an avatar from the graphics guy I used.
    It crops it out for some reason: Gyazo - e87dabfb766650fb51fb94842eb1e003.png
    I'm unsure why, but when I drag it across in the avatar options, it won't let me.

    Looks fine though on the profile page, but in posts it crops off:
    http://i.imgur.com/xVnpBFD.png

    Can some staff member help?
     
    Last edited: Aug 12, 2016
  2. Frank

    Frank Guru
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    Two Factor Authentication User MushyMuncher Heidy
    Trying to add an avatar

    Pretty sure the avatar size is restricted. The fact that it isn't cropped in your profile page is most likely unintentional. Here's a smaller version if you prefer to use that in the meantime until someone confirms what the problem is.

    [​IMG]
     
  3. NBD16

    NBD16

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    Trying to add an avatar

    Same situation, nothings changed, tried to add that, and still the same odd error.
     
  4. Frank

    Frank Guru
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    Trying to add an avatar


    Okay. Try this one. This one will work, I tested it myself. It won't be as large as your original is supposed to be though.

    The reason the bug occurs is because the profile picture must lock to a square size image. Since your original is a rectangle, it locks to the biggest square that it can make without protruding past your image, which cuts out the rest of your picture. Maybe the system doesn't know how to add transparent pixels in order to fit any picture.
    [​IMG]
     
    Last edited: Aug 12, 2016
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  5. NBD16

    NBD16

    NBD16.Sythe to trade 07 GP via UKBT/PP/BTC/Skrill!

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    Trying to add an avatar

    You're amazing, thanks a bunch pal - any way it can be bigger?
     
  6. Frank

    Frank Guru
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    Trying to add an avatar

    If the profile picture system works the way I think, this one is the biggest you can get it.

    [​IMG]
     
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  7. NBD16

    NBD16

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    Trying to add an avatar

    Appreciate the help buddy, works and is bigger, thanks mate.
     
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  8. Moes

    Moes Software engineer
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    Trying to add an avatar

    Requested close
     
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