Ok so im the original owner of this account but for some reason it never works. All info is true except maybe the creation date but yea. I dont even know if a member of Jagex staff even reads it unless he just looks at one bit of info and denies it considering I responses in under 5min everytime. Anyone know what I could do >_<
Cant Recover Locked account?
- Thread starter Slot
- Start date
If I remember correctly, recovering a locked account is a simple process of clicking "recover locked account" then checking your email registered to your account to unlock it.
If I were you, I'd go ahead and tweet a J-mod in the support department. Seriously Jagex's best customer support comes from social media.
If I were you, I'd go ahead and tweet a J-mod in the support department. Seriously Jagex's best customer support comes from social media.
spokesman
- Joined
- Oct 28, 2012
- Sythe Gold
- 1,154
- Messages
- 10,442
If your registered email is still linked to the account, all that would need to be done is a password reset. If not, you'll have to try again with more convincing information, or contact them on twitter for additional support.
Their twitter handle for account support is @JagexSupport
Their twitter handle for account support is @JagexSupport
Legend
- Joined
- Sep 13, 2015
- Sythe Gold
- 1,171
- Messages
- 12,212
Exactly! I thought I was the only one laughing about Jagex's customer support being funneled through Twitter of all things..
Yep, its quite sad to be honest. But then again I do question majority of Jagex's decisions (especially evolution of combat).
