Not going to comment on the whole Bus situation but if you're being rude to customers purely on the basis they've asked you the same question "100 times" you don't deserve to work in livechat.
All customer support roles in life (whether irl or online) are going to encounter rude people, if you can't remain cool headed and calm then yeah, please don't work in customer service/livechat, we don't need to hire someone and end up firing them a week later because they don't know how to control their emotions in a frustrating or high pressure situation.
All customer support roles in life (whether irl or online) are going to encounter rude people, if you can't remain cool headed and calm then yeah, please don't work in customer service/livechat, we don't need to hire someone and end up firing them a week later because they don't know how to control their emotions in a frustrating or high pressure situation.
Last edited:



















































