Account hacked, now this?

[MGKelly]

Hi there,

Thank you for getting in contact. Having investigated this account, we can see that despite previously receiving a warning about selling/giving away your account, you have continued to do so.

As stated in our previous warning, account trading is a direct breach of our terms and conditions (http://www.runescape.com/terms/terms.ws). Since this warning has been ignored we are no longer able to assist you in the recovery of this account. Jagex reserves the right to prevent access to an account if we feel that doing so is in the best interests of the RuneScape community.

You are more than welcome to create a new account or play on any others you may own; if you choose to do so please bear in mind that further incidents of selling/giving away these accounts will result in similar consequences in regards to your ownership.

You may want to refresh your memory as to the game rules. The rules are but a couple of clicks away, and can be found here: http://services.runescape.com/m=rswiki/en/Rules_of_RuneScape.

Kind Regards,

I am orig owner, never sold the acc, i was doxed and info was leaked 50-55 days ago. Got back after a hiatus recently and i get this.

Tips?

 

I am orig owner, never sold the acc, i was doxed and info was leaked 50-55 days ago. Got back after a hiatus recently and i get this.

Tips?

Have you simply told them this?

Reply with a detailed list of events, and see what they say.

 

[Azie]

and if you have done what Subaru said then I highly doubt they will ever unban the account

 

and if you have done what Subaru said then I highly doubt they will ever unban the account

How so?

If his information was leaked, and account hacked, this proves that the actions on the account were not his.

they have already stated that "Since this warning has been ignored we are no longer able to assist you in the recovery of this account" the only reasonable excuse I can see is stating that the actions were not his, on account of the leak.

I can't think of any other comment to reply to Jagex with that would result in an unban, considering they have already written off any chance of appeal.

This is coming from someone who has not played RS in 2 or so years by the way. But my suggestion still seems reasonable.

 

[Azie]

How so?

If his information was leaked, and account hacked, this proves that the actions on the account were not his.

they have already stated that "Since this warning has been ignored we are no longer able to assist you in the recovery of this account" the only reasonable excuse I can see is stating that the actions were not his, on account of the leak.

I can't think of any other comment to reply to Jagex with that would result in an unban, considering they have already written off any chance of appeal.

This is coming from someone who has not played RS in 2 or so years by the way. But my suggestion still seems reasonable.

yes but Jagex being Jagex wont even care. If they are not 100% convinced that he is telling the truth then they wont allow him to recover the account. They wont just believe him for saying it anymore. Idk maybe they will but doubt it

 

[MGKelly]

I emailed them explaining and such and i know the hacker is from France while i am fron Scandinavia..

Surely this should be enough. I have every single information needed for a recov but it wont let me saying it has a email registered.

 

[Heads447]

They check IPs. If someone did in fact hack you, you should be good. If you're just bullshiting, then you're wasting your own time.