2FA not working, I need it disabled. NOT BANNED Please move

Discussion in 'Dispute Forum Archive' started by sevz2fahelp, Jan 25, 2020.

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2FA not working, I need it disabled. NOT BANNED Please move
  1. Unread #1 - Jan 25, 2020 at 2:11 PM
  2. sevz2fahelp
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    2FA not working, I need it disabled. NOT BANNED Please move

    None of my auth codes have been working for my account that's 2FA enabled, cannot even create a new account because of IP? the profile is sevz. Same email since creation, no idea as to why it's now not working properly. Can I have access to my old account, or at least an email response?
     
  3. Unread #2 - Jan 25, 2020 at 4:28 PM
  4. Gen
    Joined:
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    195729296461922315
    Discord Username:
    kickroll
    Signature of the Month Winner SOTMx2 SOTMx5 Member of the Month Winner Detective Writing Competition Winner Live Streamer SytheSteamer Twitter
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    2FA not working, I need it disabled. NOT BANNED Please move

    First off, if you saved it, enter your long 2FA backup code that you were prompted to keep when setting up 2FA where you would normally enter your short codes.

    When requesting a 2FA removal, please note the administrative team needs proof of two or more of the following things:
    • Post from a home IP
    • Recovery phone number*
    • Current registered email address
    • Skype/Discord used in the past or present**
    • If you have donated directly through PayPal;
      • Transaction date and amount
      • PayPal email
    NOTES:
    *Registering 2FA to your account does not automatically add your number as a recovery phone number, you would have needed to add this manually in your Account Settings.

    **Third party account access (such as email and Skype/Discord) are not substantial verification methods - the whole point of registering 2FA to your account is to have EXTRA security past regular recovery methods.

    Failure to provide aforementioned details when requesting 2FA removal may result in a delay.

    If you cannot provide what is required, then you MUST prove without a reasonable doubt that you are the true owner of your account. If you are unable to do this, your 2FA will NOT be removed.
     
  5. Unread #3 - Jan 27, 2020 at 7:25 PM
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    sevz2fahelp Guest

    2FA not working, I need it disabled. NOT BANNED Please move

    Phone number on the account should've been [redacted]
    registered email is [redacted]
    this is posted by my current home ip, I have also logged into here before under this ip with no issues.

    I don't have the backup anymore, it was on my old phone, which is now long gone (screenshot, looked for it, can't find it, very sorry).

    I did use skype a long time ago in the past, but I'm not sure if it was ever directly connected to sythe, but it would be the same email as above. I've never donated either, if there's any other way I can help, let me know and I'll make another post. If this wasn't enough, can I at least make a new account?

    I think I had this issue because when I was getting my new phone, I disabled the 2fa and re-enabled it on the new phone, but I know I have logged in under it with the new phone.

    Thank you!
     
    Last edited by a moderator: Jan 29, 2020
  7. Unread #4 - Jan 29, 2020 at 10:03 AM
  8. Gen
    Joined:
    Jul 21, 2011
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    11,507
    Referrals:
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    Sythe Gold:
    4,472
    Discord Unique ID:
    195729296461922315
    Discord Username:
    kickroll
    Signature of the Month Winner SOTMx2 SOTMx5 Member of the Month Winner Detective Writing Competition Winner Live Streamer SytheSteamer Twitter
    Verified UIM Verified Hardcore League of Legends Tournament Winner Verified Master WoW Classic Verified Overwatch Grandmaster Hey... this isnt a fun rank Hoover (2) Lumpy Space Princess Pool Shark
    Nitro Booster (3) Sythe's 15th Anniversary Tier 1 Prizebox Poképedia Doduo Claydol Pokémon Trainer Christmas 2019 Valentine's Day 2022

    Gen Retired
    Retired Administrator Competition Winner Secret Asian Man Knight

    2FA not working, I need it disabled. NOT BANNED Please move

    Hey sevz,

    All sensitive information will be hidden from the public.

    Please provide the following:
    • Previous ISP/Log in locations:
    • If your registered birthday is your actual birthday, please provide proof of this in the form of an ID.

    Keep in mind - do not edit your information in. Make a new post and i'll merge the threads together.
     
  9. Unread #5 - Feb 2, 2020 at 5:13 PM
  10. sevz2fahelp
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    sevz2fahelp Guest

    2FA not working, I need it disabled. NOT BANNED Please move

    All sensitive information will be hidden from the public.

    Please provide the following:
    • Previous ISP/Log in locations:
    • If your registered birthday is your actual birthday, please provide proof of this in the form of an ID.



    Previous ISP: Spectrum/Time Warner Cable (and current)

    ID: How can I safely submit an ID without it being public?

    I'm not sure if the birthday on the account is fake, I made it about 10 years ago at this point and I was just a kid. Like I said, if it's this much of a hassle, can I just make a new account? It's not like I had anything important on it. It's still under the registered email since creation. I'm not evading any type of ban, nor was I ever banned or TWC under my account, I just want to be able to log into sythe again.
     
  11. Unread #6 - Feb 3, 2020 at 5:46 AM
  12. Gen
    Joined:
    Jul 21, 2011
    Posts:
    11,507
    Referrals:
    36
    Sythe Gold:
    4,472
    Discord Unique ID:
    195729296461922315
    Discord Username:
    kickroll
    Signature of the Month Winner SOTMx2 SOTMx5 Member of the Month Winner Detective Writing Competition Winner Live Streamer SytheSteamer Twitter
    Verified UIM Verified Hardcore League of Legends Tournament Winner Verified Master WoW Classic Verified Overwatch Grandmaster Hey... this isnt a fun rank Hoover (2) Lumpy Space Princess Pool Shark
    Nitro Booster (3) Sythe's 15th Anniversary Tier 1 Prizebox Poképedia Doduo Claydol Pokémon Trainer Christmas 2019 Valentine's Day 2022

    Gen Retired
    Retired Administrator Competition Winner Secret Asian Man Knight

    2FA not working, I need it disabled. NOT BANNED Please move

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