Acc recovery - Rafass

[Rafass2]

My account was hacked long ago, I already submitted a thread long ago but forgot to answer... My account was hacked and banned

Here's the virus check, http://prntscr.com/h6q4gw

Original email was [removed], always used to access from Ecuador

 

[Sun]

Were you a donor? If so, do you have any donation info avail? Ie payment proof and/or chat logs?

 

[Sun]

@Rafass

 

[Rafass2]

Acc recovery - Rafass /// I wasn't a donor, so I dont have any of those

 

[Sun]

Are you able to post from a home IP connected to your account? Did you ever access your account from a different country? (I'm not talking about the hacker's country - but there is another from 2015).

 

[Rafass2]

Acc recovery - Rafass --- The other place from which I must have access is from Venezuela, Ecuador is the country where I live so mainly all the ips must be from here.

 

[Sun]

Can you tell me your ISPs and when you would've logged in from Venezuela?

 

[Rafass2]

Acc recovery - Rafass // Right now it's netlife, in that time it might be TVCABLE or Cnt... I must have accesed from Venezuela in december, that's the only time when I travel, or at least in that period, december january of previos years

 

[Sun]

You've left out the most used ISP on your account and some of those aren't accurated. What would it be? Also, can you tell me the ISP from Venezuela?

 

[Sun]

No response.