Help!

[Pred]

So an account of mine was either recovered by an old owner, or hacked, either way i cant log on now. Im paying for the current subscription with my debit card. can i get this back easier, or if i cant, is there an easy way to cancel the subscription? I know this is probably a dumb question, but runescapes website was too cryptic. also, this is probably in the wrong section idk

 

[Celestina]

Contact your credit card company and tell them another person subscribed/used your card without your prior permission and they will cancel it.

 

[Tenko]

Cancel the direct debit?

You should be able to recover by having a card registered with account at the moment.

 

[Celestina]

I don't have high hopes for your chances of recovering since you said the account was bought.. or it wasn't yours originally ):

 

[william452]

Check the e-mails jagex sends you. There should be a link to cancel.

 

[kill dank]

just say you didn't authorize the payment. it's 6 bucks so the bank won't really make a big deal about it. The account will go into negative credit and be locked

 

[sonic_fanrs]

If you created the account, email [email protected] (I think that's right). They'll help you recover it.

 

[dsj]

Cancel subscription if you can and try to recover. If it was your account to begin with you should have no problem recovering, especially if you're still paying for membership.

 

[sonic_fanrs]

If it's stolen/bought account, there's a good chance you won't get it back. If you stop the payment, however, it will go into negative membership.