Reported Post by The Pkkid V6

The Pkkid V6 · Jan 4, 2011

The Pkkid V6 has reported a post.

Reason:

Requesting Lock
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Post: Another EPIC fail from Usfine.com, Twice so far ?
Forum: Market Lounge
Assigned Moderators: Blupig, Gohan, Pokemoners, HamJam, Greg, Rohail, Plznate

Posted by: The Pkkid V6
Original Content:

The day I accept the refund, they say they have the in game money .
I have been refunded now, after all this

PLEASE DO NOT SAY GO TO
The UsFine.com Customer Review Thread
This thread has TONNES of conversations, even on posts from them .
This is a thread that is STILL developing as they still have not given the item etc.
This is a log in a way, and a post to ward off people from using them.

I've added another persons experiance because I think it's BULLSHIT.

NOTE
USfine_ALOE HAS BEEN EXTREAMLY HELPFUL FOR ALL MY ORDERS
IT IS NOT HER ISSUE IN ANY WAY
SHE HAS BEEN HELPFUL FOR OVER 10+ ORDERS
SHE CLEARED UP FAIL #1 AS WELL
This is about usfine, not her.
She is amazing for customer support.
[email protected] , don't hate, appreciate . LOL

Fail 1 - http://sythe.org/showthread.php?t=958355

After a lot of help, it's been sort of settled, I'd like to see how it works out in 3 days.

Ok well to start this second fail off...
I bought 10k WoW gold from them, and they couldn't deliver it.
So I payed the difference to increase it to 600m mesos.
They were over a week late and now say this...
Since the price went up, you only get 400m because it costs more
Even though THEY were a week late on delivering, and my order CLEARLY states 600m.
They are giving less, because they could not deliver it in the agreed time, and because they were a week late.

tl;dr
Order clearly states 600m, they lower it to 400m because price went up, a week after delivery, because they could not deliver it in that week.

Any comments ? Any simluar stories ?

Edit:
Since the start of the thread

Another person that has an issue
http://sythe.org/showthread.php?t=980002

In the below, he gave them his account, they sold it, and when they LOST the money due to a cashback, and his account, they did not pay him even though it was 100% THEIR FAULT !.

Rawrasaurus if you wish me to delete this from my thread, please say so .

Very disappointed in USFINE's customer care. I have sold them quite a few accounts in the past, all without trouble. One thing goes wrong for them and suddenly the customers satisfaction is irrelevant.

^Sorry for my English in the screenshots, when speaking to Chinese people I seem to automatically dumb-down my vocabulary, haha.

Basically, I waited 15 days for my payment, and now they tell me that the buyer of my account has charged back his money, so they can not pay me. They suggest that I recover my account, however I can not as the buyer has set recovery questions. The expected payment amount was $70.

As a result, I am now down my level 123 main account with over 40mil gold and have recieved nothing in return. No compensation, no refund. Just a very rude chat operator who can do nothing but apologise and terminate the chat session.

Very disappointed.
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Plznate · Jan 4, 2011

done.

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Reported Post by The Pkkid V6

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