I agree, Alex= win. One of the most helpful and active members of any forum I've ever seen.
On Topic: The more we complain, the less motivation the staff will have. By writing this thread, you probably pissed off some of them. It's important that they take care of it on their own time or else you'll have some pretty pissed off people doing scammer reports. They might be doing something else that's equally or even more important so just relax. They'll get to it.