insufficient evidence

[refund pls]

Scammer's profile link: idk... Talking about the old Storm client
Amount scammed: According to my calculations it's around 938 EUR
Discord ID + Unique Discord ID:
Proof that it's their Discord:
Explanation of the trade: I spent 1000 EUR to get 100k credits on their site. Jagex requested them to shut down, they complied. Then I was able to message one of the moderators, first he seemed really helpful, then he ignored me. I think they owe me a refund. This is for the store credits, I know they do not owe me anything I actually spent on their site.
How they scammed: Never refunded me.
Other relevant trade screenshots:

 

https://www.sythe.org/threads/read-this-first-how-to-report-a-scammer-report-templates/
Please include profiles if possible and ToS agreed upon when the original transaction occurred.
I'm going to close this as there's no proof of the original transaction taking place as well as posted from a VPN.