Resolved

[Mano101]

• Hello, I would like to report a scam that happened to me. I deposited 1b OSRS gold into this service/server. After that, the owner converted it to USDT, but instead of giving me the full amount, he only sent me the equivalent of 650M, which is clearly not what I deposited. This is completely unfair and considered a scam. I trusted the service with 1B, and I expect to receive the full value back. I have contacted him and clearly told him that I want my 1 billion back exactly as I deposited it, but he refused. The scammer's Discord ID is: 1236495744102568017 I am posting this to warn others and request that action is taken against this scammer. All proof and screenshots will be provided. Thank you
  
  Scammer's profile link: Join the Onyx Services Discord Server!

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[Mano101]

@Onyx

 

Hello,

I would like to respond clearly to this report.

Mano101 contacted us asking about the GP rate in Egyptian currency. He was informed that the rate at the time was 7.5 EGP per 1M (which equals 7500 EGP per 1B). This was NOT a fixed or guaranteed rate, but simply the current market rate at that moment.

When the user deposited 1B OSRS gold, it was recorded in our system based on the live market rate at the time of deposit. As standard practice, we do not "hold" GP value — all deposits are registered with their real-time equivalent value.

Proof of this can be seen here:
- Deposit record: https://i.postimg.cc/zBttFzym/image.png

Later, after updating our system to USD tracking, we fairly converted all previous deposits into their USD equivalent based on the value recorded at the time of deposit.

The issue arose because GP market value increased afterward (currently around $0.19–$0.20), and the user expected to benefit from that increase, which is not how our service operates.

Despite this, and after discussion, we still compensated him based on the original value:
- 7500 EGP (same value at time of deposit)
- + $9.45 remaining wallet balance

Total paid: 8013 EGP equivalent

Proof of payment:
- Request: https://i.postimg.cc/prZPVnrb/image.png
- Confirmation: https://i.postimg.cc/SRypPNrv/image.png
- Payment: https://i.postimg.cc/0NFQhmM4/image.png

At no point was a fixed GP return or future value guaranteed.

We have acted fairly and transparently, and all records are documented.

Thank you.

 

@Mano101 it does appear that when you made your deposit of 1b 07, it was noted at a rate of .15/m. Receiving a refund for your deposit at the same rate you provided the gold is reasonable, unless you have a prior agreement in writing stating otherwise.

 

[Mano101]

@Zulu Well, the deposit was in gold, and there was no agreement that it would be converted to dollars in the future and lose its value. I believe I have the right to get back the same amount I deposited, since I did not agree to convert it to dollars

 

@Mano101 The deposit was made at a rate of 0.15/m. If the value of GP had decreased, @Onyx would have been expected to refund you at that same 0.15/m rate. It is not reasonable to expect a payout at a different rate than what you provided it, unless you had a prior agreement in writing.

This also aligns with Sythe’s stance on refunds, as we value GP at the rate at the time the trade was conducted.

I’m going to conclude this report as nothing further is owed, and you have already confirmed you received your payout.