Eldorado.gg Unjust Ban?

Hi there.

I was offering services on eldorado.gg for a while, never had any issues until 1 guy who was botting, and using multiple other providers for services, got banned and blamed it on me. eldorado sided with him when there was no proof at all pointing my direction.

Tried to appeal, no luck and still cannot withdraw my balance from eldorado.

What should I do? any ideas?