Resolved.

[ethanv1]

Reporting https://www.sythe.org/members/primal.1422848 and his crew.
They have bad trading practices, make you wait for the gp, outsourcing the trade with another guy without informing you prior to paying them.
When you want refund its a hassle to get one.
Groupchat pics(its album so scroll down): imgur.com
Primal pms: imgur.com

I paid primal for 200m07 then he told me to join his groupchat and put 2 of his workers in there to deliver the gp to me.
After waiting 5mins I already bought the gp from another guy I wanted my refund cus its just taking too long to get my delivery.
I pm primal to ask for a refund, suddenly both his workers message me saying they have the gp.
I tell them I want refund because I already got the gp from someone else and they took way too long.
They tell me that I can only get a refund at gp rate of 0.15$ when I paid 0.19$ for it and they didnt even deliver me.
They come with the excuse the transaction wasn't confirmed, the USDT already had 133 confirmations and he was using exodus so it shows instantly.
In the end they realised they were wrong and were just clowning themselfs they refunded me -the gas fee so I only received 35.5$ inplace of the 38$ I paid.

Am currently away from home so am posting this thread from guest user.

 

Yes, I defined agree that a time-frame of 4 minutes is utterly unacceptable as a delivery time.
You are definitely the only person buying gold from us and we should have been awaiting your order.

Us giving you the courtesy of a refund - trx fees is to be considered generous.

Like..
I can go to any gold seller, buy gold & cancel once a better offer shows?

 

Reporting https://www.sythe.org/members/primal.1422848 and his crew.
They have bad trading practices, make you wait for the gp, outsourcing the trade with another guy without informing you prior to paying them.
When you want refund its a hassle to get one.
Groupchat pics(its album so scroll down): imgur.com
Primal pms: imgur.com

I paid primal for 200m07 then he told me to join his groupchat and put 2 of his workers in there to deliver the gp to me.
After waiting 5mins I already bought the gp from another guy I wanted my refund cus its just taking too long to get my delivery.
I pm primal to ask for a refund, suddenly both his workers message me saying they have the gp.
I tell them I want refund because I already got the gp from someone else and they took way too long.
They tell me that I can only get a refund at gp rate of 0.15$ when I paid 0.19$ for it and they didnt even deliver me.
They come with the excuse the transaction wasn't confirmed, the USDT already had 133 confirmations and he was using exodus so it shows instantly.
In the end they realised they were wrong and were just clowning themselfs they refunded me -the gas fee so I only received 35.5$ inplace of the 38$ I paid.

Am currently away from home so am posting this thread from guest user.

Also to add to what primal said, when we were ready to deliver you went mia for 10 minutes then came back with an attitude demanding a refund. If anything you wasted our time as we held the gold for hours.

 

[TradeMyGIM]

I've added evidence of our stock at the time OP claims we were outsourcing with "another guy" by reporting his post and adding image.

 

@Primal before sending back the payment, at any point did you get confirmation from the buyer that he wanted the refund - fees? from what I see he wanted a full refund and you forcefully sent it through refund - fees

 

Hi @Pikachu

As you can see from the chatlogs, reasoning was not possible with the poster of this report.

He placed & paid for an order, which he then refused to collect.

We then ended up considering it no less than reasonable, to not cover payment fees to process the refund.

 

@Primal please pay the user the fee in 07 at the rate of .19/m (only the fee subtracted from the last transaction)

 

Please open a ticket here in order to claim this.

2.35$ owed at .19 equals to ~ 12.5M 07 gp.

 

The staff team discussed this report further and the buyer was given more than an acceptable amount of time to make a choice between the 07 or getting money back but the buyer was being difficult. Furthermore, the delivery time was well within a reasonable amount of time. In this case, @Primal has done nothing wrong as he wasn't outsourcing, being slow on delivery, or having any kind of bad trade practice. The issue in this report was caused by the buyer.