[Resolved]

Scammer's profile link: Not scammer but we'd like a mod to see our situation
Gnomeboat
Amount scammed: Not scammer but we'd like a mod to see our situation
Discord ID + Unique Discord ID:
Dhab#1000
941813308707704872
Proof that it's their Discord:
Been selling dhab all sort of MMO games, from lost ark, runescape, albion and way more.
Recently we had a customer wanting to sell 145k LOST ARK GOLD.
The way Lost Ark is trade is via Auction House, a sort of trading post.
We asked Dhab if he could list an item for 145k so our customer would buy it.
He did, sent us a picture of the item, minimum price and maximum price, with the name of it, we asked our seller to buy the item, he did bought the item, but one or two minutes earlier dhab told us not to buy it since there was a bot trying to scam with the same item, we tried to warn our client but it was too late, somehow he had bought the wrong item :/
Our poor client is from venezuela and bought the wrong item, the one that dhab had put on the trading post but somehow a bot or someone made an exact same order
We need a mod to see this case and tell us how to follow, anyhow i would like to pay my client since he is a recurring one but my money will be lost, he bought the item we told him to, which was the one dhab told us to buy.... in the middle, some weird stuff happened
How they scammed: Not scammer but we'd like a mod to see our situation
Other relevant trade screenshots:

 

I would like to add that when I sent the screenshot of the item posted on the AH I immediately warned him to make sure nobody lists at the same price.

We're willing to pay the full amount if a mod thinks we're in the wrong here, I can upload screenshots of the entire chatlog.

 

Chat logs: imgur.com

 

Hello,

@argengoldrs it would help to see your chat logs with your customer as well.
If it contains sensitive info, please post them and delete it right after or send them to me via PM/Discord.

 

As you can see from this thread this is nothing unique to our case, it happens all the time when people buy/sell gold or pay for boosts via AH in Lost Ark.

I think I warned him enough by telling him to make sure nobody lists at the same price to make sure this wouldn't happen.

Someone did list at the same price and still his client bought it anyways.

 

Alright, I've reviewed some extra chat screenshots.

As this is the the only way of transferring wealth I would not consider this to be in the same category of drop trading.

@argengoldrs your customer did nothing wrong here and listened to your/your workers instructions. They will therefore have to be paid in full.

@Gnomeboat @argengoldrs I don't think either of you is to blame in this situation. Unfortunately this risk is part of the business and you will have to split the loss.

I think I warned him enough by telling him to make sure nobody lists at the same price to make sure this wouldn't happen.

You did, but unfortunately it was already too late.

@Gnomeboat please send half of the payment to @argengoldrs
Let me know once this is done.

 

Alright, I've reviewed some extra chat screenshots.

As this is the the only way of transferring wealth I would not consider this to be in the same category of drop trading.

@argengoldrs your customer did nothing wrong here and listened to your/your workers instructions. They will therefore have to be paid in full.

@Gnomeboat @argengoldrs I don't think either of you is to blame in this situation. Unfortunately this risk is part of the business and you will have to split the loss.

You did, but unfortunately it was already too late.

@Gnomeboat please send half of the payment to @argengoldrs
Let me know once this is done.

Got half of the payment, thank you @Gnomeboat for your professionalism, one of the best users to do deals with!
Thanks @Zora

 

Glad to hear, thank you for resolving this.