I hope I'm in the right place to place this. My goal is not to place any kind of punishment/restriction on @Drsalt . I'd just like to get a refund or help recovering my lost account. I've purchased an "unregistered" Runescape account from @Drsalt , however as the account got locked (probably because of me logging in with another IP Address), I could not recover the account anymore since the e-mail address was already registered at Google/Gmail. Sythe Name: @Drsalt My unique Discord ID: 115489734435799043 Drsalt's unique Discord ID: 234076127071698944 Incident: I was purchasing an "unregistered" Runescape account that could use "Humidify", I thought the requirements were Lunar Diplomacy, however it turned out to be Dream Mentor. However, that's not the incident here, as I agreed to take the account in the end to try another spell which was available on the account. At first, I paid @Drsalt first and I received the account, nothing seems to be out of the ordinary. I was a bit busy with studying at the time so I left the account be, and activated Membership by purchasing a Bond later on. However the account got locked and there was an option to recover the account. Which I tried to do, I tried registering the e-mail which was supposedly not in use, as he advertised selling unregistered accounts. However, as it turned out the e-mail address was already registered and belonged to someone else (see screenshot) I contacted @Drsalt to help me recover the Account as that option also exists, and with him having the most information about the account and the IP Address on which it was registered, it should be possible to recover. However, to my surprise @Drsalt did not wish to comply with my request at all. I suggested another account as replacement which truly didn't have an e-mail registered or a full refund for the account so we could both continue our journey. However, as he suggested. I'd like to request the help of Sythe admins/moderators to see who is in the right in this particular situation. What do I want to achieve with this? To be fair, I can imagine it's an annoying situation on @Drsalt 's end too, as he created/botted an account and messed up with the unregistered e-mail part. However as I've purchased an account from him with the assurance of an unregistered e-mail and it still got locked away from me. I feel like my money is wasted now by a false promise. I'd like to get my account recovered and compensated the lost member days in form of OSRS GP, a Bond or Membership code. I'd like to receive a replacement account with Lunar Diplomacy unlocked, with an 100% unregistered e-mail which doesn't result in me getting locked out again with no ability to unlock the account. Along with a bond / 14+ day membership code Or a full refund totaling 60M OSRS GP. Link to all proof of our conversation & the incident along with the vouch I've left @Drsalt imgur.com If I should include the e-mail of the account without censoring it, as proof. I'd like to keep it private to a Moderator/Admin, as everyone can see these threads. For any other questions, you can always reach me on Discord or of course just reply to this thread.