[Resolved]

[killer bean]

Link the current Sythe account: RS Phoenix
Which violation you are reporting the user for: False advertising
Why you think they're violating Sythe rules: Advertising false prices, Unclear ToS

I have purchased multiple quests from RS Phoenix each time I have left the quest kit on the account and the worked as completed the quest without my bank pin without any issues.

I recently won a 20m service giveaway though RS Phoenix's discord where I sent them the following quests as priced on there discord

Shadow of the storm - 4m
RFD Evild Dave - 4m
big chompy - 5m
RFD Skratch - 2.5m
Horror from deep - 2.5m
Alfred Grimhand's Barcrawl - 3m

Totaling 21m with the offer to pay the extra 1m

They refused to complete these quests without my bank pin stating the prices of these quests are doubled without access to my bank.


Nowhere on there sythe dose it say this,
Nowhere in there price list dose it say this,
Nowhere in there tos dose it say this
Nowhere on the giveaway did it say this

False advertising as nowhere anywhere dose it say I need to give my bank pin to unlock this 50% discount

They have paid my 20m 07 but continue to false advertise

imgur.com



Discord ID's:
Worker : Winterblood : 841307017284943883
Owner : RS Phoenix : 590880314855915564

Mines : Impy : 634173160383840296

 

Our ToS (to which you agreed: https://i.imgur.com/uRUEbQi.png) clearly say: 5. We can refuse any order without explanation.

Offered him a bunch of other options how we can claim 20m from giveaway if he don't want to pay extra for questing without bank pin, and he took 20m in coins.
And as I mentioned to him, we can do skilling like agility and other stuff which doesn't require bank pin with the same price, but last time we worked for questing on his account and it was way too hard without it so we refuse to do more questing to him, unless he pay us double the price.

 

[killer bean]

ed to him, we can do skilling like agility and other stuff which doesn't require bank pin with the same price, but last time we worked for questing on his account and it was way too hard without it so we refuse to do more questing to him, unless he pay us double the price.

Yes the issue is you advertise you service at one price but that price is only available if I agree to a hidden stipulation that is mentioned nowhere.

You have the right to refuse any order but you are still false advertising.

 

give us bank pin and we will do for price which is listed in thread without any issues, like to all other customers, we even give discounts for bigger orders.
Otherwise we refuse to do questing for you unless you pay double price.

 

[killer bean]

give us bank pin and we will do for price which is listed in thread without any issues, like to all other customers, we even give discounts for bigger orders.
Otherwise we refuse to do questing for you unless you pay double price.

Thats fine.... but why is this not public information on you sythe page / discord server ?

Its a hidden stipulation that you do not advertise.

false advertising?

 

as I told you earlier, there's nothing in ToS for this because each order without bank pin case is being done individually before placing order, some orders are same price without bank pin, some orders are a bit extra, some orders are double price. We also offered to do skilling for you without bank pin for listed prices but you didn't want that too.

 

well I already explained everything to you in discord, not sure why you even created this, even why I did exception for you and paid 20m in gold, not in service voucher. I'll wait for mods to say their word regarding this but I really see no violation nor other servers having something in ToS regarding bank pins.

 

[killer bean]

You do not advertise the prices that are available unless a hidden condition is met

There is no mention of this hidden condition anywhere on your sythe page or discord service

OTHER FICTIONAL EXAMPLES SINCE RS PHOENIX IS STUGGLING TO UNDERSTAND:
I advertise gold at $0.01 per mil

Spoiler: hidden

(but only if you order 10 trillion+)

I train "x" skill @ 1gp per XP

Spoiler: hidden

(but only if you order 200 million xp)

 

[killer bean]

It pretty simple @RS Phoenix

 

you understand that questing without bank pin is twice as hard, which means twice as high price? I am done explaining everything to you here, your examples make 0sense

 

[killer bean]

you understand that questing without bank pin is twice as hard, which means twice as high price? I am done explaining everything to you here, your examples make 0sense

That's just a flat out lie....

Why is it twice as hard to trade a quest kit from your account to my account?

None of these quests required more than 28 items?

In what world is trading an inventory of items as hard as completing and 15 minute quest?

 

This is not false advertising. Requiring a bank pin to do a questing service is a pretty common practice and they may definitely charge you extra if you want this service without the use of a bank. They may charge you extra for anything they wish and are not required to write this down on their threads or discord server.