TWC dispute

Discussion in 'Dispute Forum Archive' started by EldoradoGG, Dec 15, 2021.

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TWC dispute
  1. Unread #1 - Dec 15, 2021 at 3:57 AM
  2. EldoradoGG
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    TWC dispute
    Link to/reason for TWC/DNT/Ban: eldorado.gg ridiculous support.

    Link to your vouches: Eldorado.gg is rated "Excellent" with 4.9 / 5 on Trustpilot

    Detailed description of the events that took place and why you disagree with the decision:
    -The customer complaint was resolved by our support team, the customer was refunded in full to his original payment method (proof provided to Ember on Discord).
    -Eldorado team agreed to respond to Sythe disputes more actively in the future, this one was initially missed.

    Link to previous disputes:

    Anything else you wish to say:
     
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    Last edited: Dec 15, 2021
  3. Unread #2 - Dec 15, 2021 at 5:16 PM
  4. Techie
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    TWC dispute
    Hey @EldoradoGG,

    The TWC will remain, you may dispute this TWC after 30 days from when it was originally placed.

    Kind Regards,
    Techie
     
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