resolved

[ImASexyBot]

Scammer's profile : MonkeAccounts
Amount scammed: 550 Tutorial Accounts
Discord ID + Unique Discord ID:
MrGunman200™♥#0001, 594520423270449162
Medusa#4145, 184549835028955136

Proof that it's their Discord:
https://jmp.sh/DcEMTVJ
https://jmp.sh/tXIlx7C

Explanation of the trade:
I have bought around 550 Tutorials about 2-3 weeks ago, i had 0 issues when i used about 150 of these accounts, but on the 7th of november, all the accounts sold during a month +/- have all been banned because of a proxy chainban. I did not pay for banned accounts, and definately not for service that ignores every single message by me.

How they scammed:
By not offering the product that they advertise for, you can't just sell 100s of banned accounts without even banchecking these accounts.

Other relevant trade screenshots:

Screenshot <- On this image, after the ban-waves have happened, you can see that the producer of the tutorials said: "We obviously don't want to sell a product that is defect.", yet i received more than 75% defect accounts.

Screenshot <- Here, you can clearly see that i have send multiple messages to 1 of the owners to see what I should expect, sadly.

Screenshot <- Same as previous picture, i tried contacting the other owner, nu response.


This is the first time in 2 years of botting, that I started a scam report against someone. I guess everyone has been scammed in his days in the runescape business, but getting scammed like this, It's just something i can't swallow.

 

[MonkeAccounts]

"you can't just sell 100s of banned accounts without even ban checking these accounts."

All accounts are ban-checked 6 days after completing tutorial island, then rested 3 more days before being added to stock. You've purchased 382 tutorial completed accounts in the last month. Our ToS says you're to report issues with the accounts within 15 minutes. As your last order was placed on the 29th of October, it isn't covered by any warranty.

Again apologies, for not making it clear as to what the current status was.

-Gunman

 

[MonkeAccounts]

Our Terms of Service can be seen here; Screen capture - f594651c368f19caa1b2b2c99004e08d - Gyazo

- Medusa

 

@MonkeAccounts did you have the customer agree to the tos you provided?
@ImASexyBot + @MonkeAccounts please read A Guide to Terms of Service (ToS)

 

[MonkeAccounts]

@MonkeAccounts did you have the customer agree to the tos you provided?

Our ordering is all done through Discord. In order to open a channel to order, you'll have to type -open in a specific channel.
The first message in that channel lets you know that you agree to the terms of service upon opening a channel. The following message then tells you how you can open a channel.

imgur.com

 

@ImASexyBot could you provide a detail timeline? from the purchase date, to when you started utilizing the accounts, to when you noticed them being banned? and are they being banned once you login to them? or are they already banned

 

[ImASexyBot]

According to gunman I have bought 382 tutorials.
Right now i have 264 unused tutorials remaining, so i have used 112 tutorials without any issues, all going great.

Then on the 7th of november i wanted to use 10 new accounts to start testing them on a script i made. But i logged in on 3 and they were banned, so i thought it was my IP at first, so i put on VPN, same problem. I asked 2 friends to log into them, same problem.

So i decided to set my email onto one account

I posted this within half hour in the "monke account" discord, where gunman / medusa have verified there was a ban-wave on all the accounts even dating from 1 month ago.


I also never accepted the TOS or bother reading it on purchase, since i immediately skipped to the order tab.

 

[ImASexyBot]

Also according to gunman it was on the 29th of October, I cannot confirm this since there was no ticket / message for this. But it's probaply the correct date +/-

 

Due to the nature of the service, valid confirmation that each account is banned w/ date would be req'd. OP will be req'd to provide such information if not this will be closed. Additionally, it'd be hard to say if the OP already botted on the accounts. In the future you will need customers to agree to your TOS @MonkeAccounts , otherwise it will be voided.

 

[MonkeAccounts]

@Pirate can you confirm that you said this? imgur.com

 

@Pirate can you confirm that you said this? imgur.com

I believe that if the remaining of the 400 accounts were indeed banned on the 7th/8th of november then it could be at fault of your service. Normally service providers are protected by a tos that would dictate no refunds, especially due to the nature of the accounts, though Sythe's overall ruling is that we require customers to agree with the TOS. As I linked earlier, we don't accept tickets that mention that they automatically agree to a TOS when creating an order. If the OP can prove that the remaining 400 accounts were indeed banned on those dates, he'd be entitled to a partial refund.

 

@Pirate
I am half involved with @MonkeAccounts and I'd like to point something out about your statement above, especially this part.

I believe that if the remaining of the 400 accounts were indeed banned on the 7th/8th of november then it could be at fault of your service.

The problem with this is that the accounts were purchased on October 29th. It is more than possible for these accounts to be mass botted by that point and it's impossible to place fault.
If a ruling is made that a partial refund is required after date of purchase then it leaves a precedent and this can easily be abused by others who purchase accounts, mass bot, and claim it was the fault of the provider.

Please re-evaluate this

 

@Pirate
I am half involved with @MonkeAccounts and I'd like to point something out about your statement above, especially this part.


The problem with this is that the accounts were purchased on October 29th. It is more than possible for these accounts to be mass botted by that point and it's impossible to place fault.
If a ruling is made that a partial refund is required after date of purchase then it leaves a precedent and this can easily be abused by others who purchase accounts, mass bot, and claim it was the fault of the provider.

Please re-evaluate this

Additionally, it'd be hard to say if the OP already botted on the accounts.

I've already mentioned this - additionally if you would take the time to read the report - there is no TOS in play. If you are involved with @MonkeAccounts , then you too could be held liable, is this the case? If you are I highly recommend reading - A Guide to Terms of Service (ToS)

 

Also to add onto this, the Sythe guide to ToS states that what we do is allowed and a valid method of providing a ToS.
https://i.gyazo.com/3baec790c39e53e1adc0c531ad66ed11.png

 

@Pirate I see we responded at the same time. Sythe guidelines state that what is being done is allowed and valid.
A Guide to Terms of Service (ToS)

 

@Pirate I see we responded at the same time. Sythe guidelines state that what is being done is allowed and valid.
A Guide to Terms of Service (ToS)

Could you throw me a link to the discord? In private DM's

 

Just for an update - the tos that's show was edited today, and the ticket was edited on the 10th. I'm waiting proof that this wasn't changed while the customer was threatening a report

 

The ToS was edited, however, I have found a previous version of it.
https://i.gyazo.com/f594651c368f19caa1b2b2c99004e08d.gif

Also, I have found a version of the ticket opening on January 17th, well prior to this report.
imgur.com

This can also be found on the thread here.
[CHEAP] [PAYMENTS FULLY AUTOMATED] Rested Tutorial Island & HCIM Accounts - TRUSTED

 

@ImASexyBot I know you mentioned that you never saw the TOS and it was never provided, but the two users have provided information stating otherwise, unless you have additional information supporting your case the report will be closed

 

op has nothing else to add, closed