Hero
- Joined
- Sep 14, 2018
- Sythe Gold
- 6,203
- Messages
- 5,535
Link to/reason for TWC: Resolved
List of vouches since receiving TWC:
Reasoning/explanation for sketchy behaviour leading to TWC: worker died on HCIM and failed to meet the time frame given for the services that would have been done for free as compensation for the death. We had not agreed beforehand on what would happen in case a death were to occur.
Previous TWC & disputes if applicable: not applicable
Anything else you wish to say: i realize that it was indeed my fault for at least not enforcing ToS as a whole - I was too lax since I never really had an issue before. This has certainly changed now, the ToS has been totally re-written and any time someone opens a ticket I will manually ask if they have read and agreed to it (it obviously also states now that I'm not responsible for HCIM deaths at all, like pretty much all other service providers do). I will demand the workers do their job better and provide constant updates, regardless of the client being understanding of delays or not. Also, the reason for me not having many vouches as of late is because I am inactive for a bit atm.
List of vouches since receiving TWC:
did 4x nmz 60/60/60 for this guy. smooth payment
Big vouch! Knocked out 500 tithe farm points on the Ironman in no time. Best service on sythe! Thx ambiguity
Had 1m thieving xp done via master farmers, smooth and painless process using these guys, Capital is a machine
did 66-77 runecrafting really fast without any problems recommend this service for everyone
Massive vouch to this man and his team (Guru). Maxed my combat from base 75s via NMZ. Grinding 12+ hrs daily, this team is efficient, professional, and helpful. Thanks man!
Reasoning/explanation for sketchy behaviour leading to TWC: worker died on HCIM and failed to meet the time frame given for the services that would have been done for free as compensation for the death. We had not agreed beforehand on what would happen in case a death were to occur.
Previous TWC & disputes if applicable: not applicable
Anything else you wish to say: i realize that it was indeed my fault for at least not enforcing ToS as a whole - I was too lax since I never really had an issue before. This has certainly changed now, the ToS has been totally re-written and any time someone opens a ticket I will manually ask if they have read and agreed to it (it obviously also states now that I'm not responsible for HCIM deaths at all, like pretty much all other service providers do). I will demand the workers do their job better and provide constant updates, regardless of the client being understanding of delays or not. Also, the reason for me not having many vouches as of late is because I am inactive for a bit atm.
