Resolved

[kris4x]

Scammer's profile link: ARIBA
Explanation of the trade: Bought 100m of their site, and never got the gp.
Amount scammed: 100m osrs/ 65 eur.
How they scammed: After i bought the gold, they never delivered it, telling me it was cancelled tho i have the money deducted from my bank account etc.
CHAT TRANSCRIPT:

Chat Transcript with Visitor 66550638
Chat started on 16 Mar 2020, 08:42 PM (GMT+0)
(08:42:31) *** Visitor 66550638 joined the chat ***
(08:42:31) Visitor 66550638: ok how do i get my order
(08:42:47) *** Sapphire joined the chat ***
(08:42:56) Sapphire: Order Id please
(08:43:51) Visitor 66550638: YOUR ORDER # IS: 46000004192.
(08:44:38) Sapphire: Hi there I currently have a high chat volume, could you please wait a minute or two while I finish up a few chats? I apologize for the inconvenience.
(08:44:41) Sapphire: Let me check your order give me a moment.
(08:45:14) Visitor 66550638: ok im waiting
(08:45:16) Visitor 66550638: be quick please
(08:48:51) Visitor 66550638: hello?
(08:49:18) Sapphire: Just 10 min sir
(08:49:22) Sapphire: sorry for delay
(08:55:53) Visitor 66550638: ill be in ge
(08:55:57) Visitor 66550638: w335
(08:59:14) Visitor 66550638: well its been 10 mins
(09:01:06) Visitor 66550638: hello
(09:03:48) Visitor 66550638: ....
(09:04:21) *** Sapphire left the chat ***
(09:05:00) Visitor 66550638: what the fuck
(09:05:08) *** Meghan joined the chat ***
(09:05:16) Visitor 66550638: hello?
(09:06:03) Meghan: Hi there I currently have a high chat volume, could you please wait a minute or two while I finish up a few chats? I apologize for the inconvenience.
(09:06:12) Visitor 66550638: ive been waiting 15 minutes..
(09:06:25) Visitor 66550638: YOUR ORDER # IS: 46000004192.
(09:08:10) Visitor 66550638: i waited for 15 minutes and Sapphire just left the chat...
(09:08:40) Meghan: I just take shift rn
(09:09:37) Visitor 66550638: ok
(09:10:02) Visitor 66550638: how long do i have to wait now
(09:13:44) Visitor 66550638: jeez
(09:15:47) Visitor 66550638: half an hour already
(09:20:15) Visitor 66550638: is this a joke...
(09:24:56) Visitor 66550638: omfg..
(09:25:06) Meghan: Hi there I currently have a high chat volume, could you please wait a minute or two while I finish up a few chats? I apologize for the inconvenience.
(09:26:22) Visitor 66550638: give me a time
(09:26:23) Visitor 66550638: wtf
(09:26:26) Visitor 66550638: how long do i wait
(09:26:33) Visitor 66550638: been 40 minutes
(09:26:34) Visitor 66550638:
(09:26:43) Meghan: Checking it rn
(09:30:30) Meghan: Order Status Decline
(09:30:35) Visitor 66550638: what
(09:30:57) Meghan: Agent uploaded: 1584394256861.png URL: https://v2uploads.zopim.io/5/6/w/56.../7d49cf7b832e0da0d817915f746f5d1213449813.png Type: image/png Size: 29111
(09:31:32) Visitor 66550638: wtf
(09:31:53) Visitor 66550638: Paid with MasterCard Debit Card x-6244 You'll see "PAYPAL *VIRDOCK B V" on your card statement. Category Online Services Transaction ID 4TM997051F104282V Seller info Virdock B.V. http://www.virdock.com/ Invoice ID 46000004192 Purchase details Item amount EUR 64,86 Total EUR 64,86
(09:32:26) Visitor 66550638: so is this a scam
(09:32:28) Visitor 66550638: lol
(09:32:33) Meghan: Nope
(09:33:03) Visitor 66550638: so
(09:33:06) Visitor 66550638: wheres my gp lol
(09:33:15) Visitor 66550638: the money was removed from my bank account
(09:36:07) Visitor 66550638: meh ima report this to sythe
(09:44:54) Visitor 66550638: oh its not the first time youve scammed someone
(09:44:58) Visitor 66550638: shouldve checkec
(09:48:58) Visitor 66550638: so im not getting my gp?
(09:49:05) Visitor 66550638: so i can end the chat and put the report up
(09:51:49) Visitor 66550638: alright fine.
(09:52:08) *** Visitor 66550638 has rated the chat Bad ***
(09:52:08) Meghan: Your order was declined
(09:52:08) *** Visitor 66550638 has commented: Got scammed for 65 eur or 100m osrs. ***
(09:52:10) *** Visitor 66550638 left the chat ***
Other relevant trade screenshots: Imgur

 

@ARIBA can you help out here?

 

@kris4x can you provide proof of payment?

 

[kris4x]

@kris4x can you provide proof of payment?

 

[ARIBA]

I have provided the relevant evidence/details in DM with ABM, I will get in contact with my paypal supplier directly if it turns out the system was bugged and you were not refunded instantly

 

[ARIBA]

@kris4x

Please make sure you were not refunded bro, Virdock should have instantly refunded you the same day

If not I will get in direct contact with them

 

[ARIBA]

@kris4x Your payment should have been refunded the same day bro please triple check you were not refunded

 

[kris4x]

@kris4x Your payment should have been refunded the same day bro please triple check you were not refunded

nothing is refunded... and i havent received the gp i bought either.

 

[ARIBA]

You have not recieved the GP because you should have been instantly refunded, I will get in contact with Virdock tomorrow and figure this out for you <3

Clearly it's just a bug in the system with my payment processor

 

[kris4x]

You have not recieved the GP because you should have been instantly refunded, I will get in contact with Virdock tomorrow and figure this out for you <3

Clearly it's just a bug in the system with my payment processor

are you gonna refund the 2 hours of my wasted time on the site aswell?

 

[ARIBA]

are you gonna refund the 2 hours of my wasted time on the site aswell?

Out of good will I will provide you a free bond for the inconvenience of going through this wait, if it turns out you were not refunded.

If you are lying to me and causing me these issues I would be very upset, as it will take me a lot of effort to check this refund

 

Sounds good, keep us up to date @ARIBA

 

[ARIBA]

Sounds good, keep us up to date @ARIBA

I provided the evidence I have to you in DM's and I will speak with my payment processor tomorrow about this problem

 

[ARIBA]

Here is the evidence, it was refunded instant and the guy reporting me is a liar

 

[ARIBA]

Here is the evidence, it was refunded instant and the guy reporting me is a liar

Also please note that card payments take maybe 24-48 hours to process back to the bank account

 

Based on the evidence you can see publicly and some in deleted post there enough evidence to suggest the payment has been refunded,

@kris4x if the payment hasn't arrived in 48 hours from this second feel free to make a new report.