ran antivirus- hacked account

hi,

please unban my account now. the username is Alex K

thanks!

 

Hey Alex k,

Have you been hacked or banned due to suspicion of being hacked? Please provide us with as much of the following information to assist in the return of your account.

1. Post from your normal, home IP address.
2. Supply us with the current email connected to your account.
3. If you have a recovery phrase, please provide that. (This is something you would have set when you created your account.)
4. Include a virus scan screenshot to ensure that your computer is not infected.

NOTE: If the email connected to your account includes your name, feel free to expedite the recovery with a blurred version of your ID showing your name. The same goes for if your account has your birthday/year. (We can cross-match this information to make your recovery quicker.)

Unsure of some of the info? Posting from home may be enough, but if it isn't, we can possibly give hints based off of IP.

 

Hello,

This post is from my normal home IP address.

The current email connected to my account is [redacted] (my primary email address)

my recovery phrase may be [redacted]

attached is a photo of my ID to show that I am Alex K [redacted]

[redacted]

looking forward to having my account back. thanks

 

Please give me an new and unregistered email address for me to add onto your account.

 

hi gen,

can you please add [redacted]

 

I've changed the email of the account and sent you a password reset. I'd highly recommend adding a 2FA onto your account.