2FA Removal

Discussion in 'Dispute Forum Archive' started by RuneOP, Mar 18, 2019.

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2FA Removal
  1. Unread #1 - Mar 18, 2019 at 1:37 PM
  2. RuneOP
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    RuneOP Formerly known as rune op2
    $25 USD Donor New

    2FA Removal

    Need my 2fa removed from

    "Rune OP"

    still have access to everything, on my home ip. Know all info about account just got a new phone.
     
  3. Unread #2 - Mar 20, 2019 at 2:38 PM
  4. Gen
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    2FA Removal

    Hey rune op (@rune op2)

    First off, if you saved it, enter your long 2FA backup code that you were prompted to keep when setting up 2FA where you would normally enter your short codes.

    When requesting a 2FA removal, please note the administrative team needs proof of two or more of the following things:
    • Post from a home IP
    • Recovery phone number*
    • Current email address
    • Skype/Discord used in the past or present**
    • If you have donated directly through PayPal;
      • Transaction date and amount
      • PayPal email
    NOTES:
    *Registering 2FA to your account does not automatically add your number as a recovery phone number, you would have needed to add this manually in your Account Settings.

    **Third party account access (such as email and Skype/Discord) are not substantial verification methods - the whole point of registering 2FA to your account is to have EXTRA security past regular recovery methods.

    Failure to provide aforementioned details when requesting 2FA removal may result in a delay.

    If you cannot provide what is required, then you MUST prove without a reasonable doubt that you are the true owner of your account. If you are unable to do this, your 2FA will NOT be removed.
     
  5. Unread #3 - Apr 27, 2019 at 2:38 PM
  6. Gen
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    Pool Shark Poképedia Doduo Nitro Booster (3) Sythe's 15th Anniversary Tier 1 Prizebox Valentine's Day 2022

    Gen Retired
    Retired Administrator Competition Winner Secret Asian Man Crabby

    2FA Removal

    Seems like you've got it figured out.
     
< Phone used for 2FA no longer in possession, looking to get it removed | JRoyales requesting account recovery >

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