2 step removal

hello i have my other account wich i cant log in
well i can i have my password and my email but it ask for my 2fa
and i got a new Phone so all the 2fa is gone from it

• Post from a home IP ;;; [redacted] ip i used before the one i use now moved house like a month ago
• Recovery phone number* idk if its in it but its [redacted]
• Current email address [redacted]
• Skype/Discord used in the past or present** Discord : Tank#5917 still got the discord its in the account info to posted my discord back than
• If you have donated directly through PayPal; not donated

fthh36

this is me i still got the email attached to it and the discord....

 

First off, if you saved it, enter your long 2FA backup code that you were prompted to keep when setting up 2FA where you would normally enter your short codes.

When requesting a 2FA removal, please note the administrative team needs proof of two or more of the following things:

• Post from a home IP
• Recovery phone number*
• Current email address
• Skype/Discord used in the past or present**
• If you have donated directly through PayPal;
  • Transaction date and amount
  • PayPal email

NOTES:
*Registering 2FA to your account does not automatically add your number as a recovery phone number, you would have needed to add this manually in your Account Settings.

**Third party account access (such as email and Skype/Discord) are not substantial verification methods - the whole point of registering 2FA to your account is to have EXTRA security past regular recovery methods.

Failure to provide aforementioned details when requesting 2FA removal may result in a delay.

If you cannot provide what is required, then you MUST prove without a reasonable doubt that you are the true owner of your account. If you are unable to do this, your 2FA will NOT be removed.

 

Please do not edit your post in the future as that post is already public therefore everyone can view it. When replying to these, make a new thread and i'll merge it.

I've disabled 2fa on your account. Be sure to re-enable 2fa on your account and keep the long code somewhere safe in case you find yourself locked out again - you can use this code once as a 2fa code entry so that you can log in and manually disable it yourself.