My Account

Discussion in 'Dispute Forum Archive' started by FreshLynx, Jan 10, 2019.

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My Account
  1. Unread #1 - Jan 10, 2019 at 5:32 PM
  2. FreshLynx
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    My Account

    Still, don't know what's happening? Wortel posted me in the hacked acc section? as far as I'm aware nobody has hacked me? but IP audit shows like so many accs? not sure what I'm supposed to post here to get rid of dnt?

    last time I was dnt was for acc sharing with Orchid? but I served my punishment for that? not sure what I did this time.

    I don't live in the Netherlands? i live in the [redacted]
     
    Last edited by a moderator: Jan 11, 2019
  3. Unread #2 - Jan 11, 2019 at 7:04 AM
  4. Gen
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    My Account

    @FreshLynx your account was indeed compromised. Please read the below:

    Have you been hacked or banned due to suspicion of being hacked? Please provide us with as much of the following information to assist in the return of your account.
    1. Post from your normal, home IP address.
    2. Supply us with the current email connected to your account.
    3. If you have a recovery phrase, please provide that. (This is something you would have set when you created your account.)
    4. Include a virus scan screenshot to ensure that your computer is not infected.
    NOTE: If the email connected to your account includes your name, feel free to expedite the recovery with a blurred version of your ID showing your name. The same goes for if your account has your birthday/year. (We can cross-match this information to make your recovery quicker.)

    Unsure of some of the info? Posting from home may be enough, but if it isn't, we can possibly give hints based off of IP.
     
  5. Unread #3 - Jan 11, 2019 at 3:53 PM
  6. FreshLynx
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    My Account

    1. Post from your normal, home IP address. (Done)
    2. Supply us with the current email connected to your account. [redacted]
    3. If you have a recovery phrase, please provide that. (none that I know of)
    4. Include a virus scan screenshot to ensure that your computer is not infected. (Attached)
    Birthdate of my license will match my birthday [redacted]

    [redacted]
     
    Last edited by a moderator: Jan 11, 2019
  7. Unread #4 - Jan 11, 2019 at 4:13 PM
  8. Gen
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    My Account

    Please provide a new email address for me to add onto your account @FreshLynx
     
  9. Unread #5 - Jan 11, 2019 at 4:18 PM
  10. FreshLynx
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    My Account

    [redacted] will be the new email set

    thanks for the help
     
    Last edited by a moderator: Jan 11, 2019
  11. Unread #6 - Jan 11, 2019 at 4:22 PM
  12. Gen
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    My Account

    I've changed the email and sent you a password reset. Also lifted the DNT on your account. I'd recommend enabling 2FA to further secure your account.
     
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